Fernanda Aoki Email & Phone Number

Toronto, Ontario, Canada

Ontario, Canada

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Toronto, Canada Area

Toronto, Canada Area

• Support the management team help achieve store goals relating to sales and deliver the finest level of customer service.
• Answer customer inquiries, locating merchandise for shoppers, making product recommendations, and ringing up customer purchases.
• Ensure the store is well merchandised and commercially correct.
• Assist with processing store deliveries, visual merchandising, stock takes, markdowns and promotions.

São Paulo, Brasil

• Manage internal communication channels on a weekly basis (demand collection, messages adjustments, agency management and channels propagation).
• Develop strategies for employee’s engagement.
• Ensure employees are well informed in order to evoke their sense of belonging.
• Coordinate local dissemination and join venture strategies, new culture, corporate values and leadership sensitization.
• Develop and implement communication campaigns supporting key business values, strategic goals, people and organizational change of strategies.
• Functional support for the business by developing and delivering key messages during acquisitions, integration and projects.

São Paulo Area, Brazil

• Create content for all internal communication channels such as bulletin board and corporate journal.
• Support and manage PR agency.
• Support in the creation of the sustainability report, using the Global Reporting Initiative – GRI/G4.
• Manage administrative activities and budget organization.
• Manage internal campaigns for different departments: logistics, corporate responsibility, marketing, legal, human resources and operations.