Fernanda Carneiro Email and Phone Number
Fernanda Carneiro work email
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Fernanda Carneiro personal email
🚀 Helping Businesses Grow with Data and AnalyticsWelcome to my profile! I'm a data specialist who loves turning insights into practical solutions. My journey includes roles in Quality Engineering and Business Analysis, where I've used data to make better business choices.🌟 At Nubank, I dove into the customer journey, pinpointing pain points and refining communication strategies. A notable achievement was revamping the content and timing of an in-app announcement, which boosted customer engagement by 140%.🌟 At Honda Motors, I played a crucial role in enhancing quality for emerging technologies. I applied data to address quality challenges. My biggest win was transitioning our engineering approval process to a digital format, cutting down delays by 30% and reclaiming 15 hours for our team every week.🎓 My education? I have a Bachelor's in Chemical Engineering and an MBA, forming a solid foundation for my data-driven career.🔍 Skills: SQL | Spark Scala | Data Analysis | BI Tools (Looker, Power BI, Tableau) | Customer Engagement | Data Optimization | Critical Thinking
Nubank
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Senior Business AnalystNubank Jun 2024 - PresentSão Paulo, Sp, Br
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Senior Business AnalystNubank Feb 2023 - Sep 2023São Paulo, Sp, Br• Orchestrated an analytics project to optimize in-app announcement content, resulting in 140% increase in customer engagement.• Enhanced growth by implementing a new segmentation strategy and cohort analysis, which increased the conversion rate among new users by 15%.• Spearheaded tests for the implementation of mapped opportunities across product development, marketing campaigns, and in-app tests, encompassing test design, sample size, and defining target and guardrail metrics.• Identified key opportunities through an analysis of customer engagement, particularly focusing on those with low tenure, and proposed a new segmentation, identifying and implementing business opportunities.• Present findings, insights, and recommendations to both technical and non-technical stakeholders, communicating complex data concepts in a clear and concise manner.
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Business AnalystNubank Jul 2021 - Feb 2023São Paulo, Sp, Br• Conducted thorough customer journey analysis, focusing on legitimate customers perceived as fraud risks, revealing main pain points, and leading the proposal and prioritization of mitigation strategies.• Developed and maintained robust fraud monitoring tools, enabling the execution of effective strategies that reduced customer complaints related to fraud by 22% and improved overall customer satisfaction.• Monitored and followed up on pivotal north star metrics, such as fanatical customers, average revenue, inaction rate, and product adoption, ensuring alignment with overarching business strategy.
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Supplier And Product Quality EngineerHonda Motor Aug 2018 - Jun 2021Br• Compiled, analyzed, and visualized data, digitizing engineering workflow approvals, slashing approval times by 30%, and enhancing operational efficiency.• Instituted data-driven automation, saving 15 weekly hours and elevating team productivity.• Managed projects and directed data analysis initiatives for emerging technologies, ensuring strategic congruence and resolving quality issues, resulting in a 10% reduction in defects.• Solution of supplier’s quality problems and non-conformity, using quality tools (PDCA, cause and effect diagram, pareto, stratification, etc.)• Statistical analysis of data and report elaboration• Quality audit based on technical specification and drawings• Request and analysis of physical and mechanical tests on parts -
TraineeSuzano Jan 2017 - Jan 2018São Paulo, Sp, Br• Provided consistent technical support, ensuring smooth operational flow.• Executed risk assessments for production units, securing quality and performance.• Engaged in initiatives for quality enhancement and productivity surge. -
Engineering InternSolvay Jan 2016 - Dec 2016Brussels, Be• Energy efficiency and CO2 emission KPI’s creation and monitoring• Project development in energy efficiency of Solvay group factories• Process fluxogram elaboration, mass and energy balance, equipment sizing and material selection• Improvement project: exhaust gas emission reduction of a recovery boiler, with a 200k reais savings
Fernanda Carneiro Skills
Fernanda Carneiro Education Details
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University Of Southern CaliforniaChemical Engineering -
Ufscar - AlumniChemical Engineering
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Fgv - Fundação Getulio VargasBusiness Administration
Frequently Asked Questions about Fernanda Carneiro
What company does Fernanda Carneiro work for?
Fernanda Carneiro works for Nubank
What is Fernanda Carneiro's role at the current company?
Fernanda Carneiro's current role is Data Analyst | Business Analyst | Business Intelligence | Expert in Data Analysis, SQL, and Data Visualization.
What is Fernanda Carneiro's email address?
Fernanda Carneiro's email address is fe****@****vay.com
What schools did Fernanda Carneiro attend?
Fernanda Carneiro attended University Of Southern California, Ufscar - Alumni, Fgv - Fundação Getulio Vargas.
What skills is Fernanda Carneiro known for?
Fernanda Carneiro has skills like Microsoft Word, Microsoft Excel, Powerpoint, English, Engineering, Research, Chemical Engineering, Matlab, Aspen Plus, Project Management, Teamwork, Microsoft Office.
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