Fernanda Gil Email & Phone Number

Vancouver, Colúmbia Britânica, Canadá

• Perform tasks such as accounts payable/receivable and collections
• Oversee a team of 3
• Provide administrative support to office staff, ensuring the team has the tools they need to excel
• Managed invoices from vendors to assist the accounting department
• Oversee all office activities, including office supplies, mail, and systems
• Responsible for Social Media strategy/content, and SEO strategy

Vancouver, British Columbia, Canada

• Ensure customer loyalty and outstanding customer service, all with a sense of urgency. Build relationships, communicate openly, educate customers, manage customer needs and proactively resolve concerns in cooperation.
• Coordinate the flow of information within the Service Department, maintain call logs and files, check night messages, contact personnel as appropriate, print daily reports and arrange deliveries.
• Monitor and report competitive activity.

• Responsible for the management of relationships with clients
• Manage and solve customer problems
• Support customers in their everyday banking, credit and investment needs.
• Experience in relationship building that increases account penetration and leads to increased revenue opportunities with new and existing clients.
• Engagement with the latest technology and mobile "apps"
• Ambassador, add value to the moments that matter most to clients, and collaborate with partners to help clients achieve their goals.

São Paulo E Região, Brasil

Diploma, Customer Service

Post Graduate Degree, Marketing And Commercial Relations

Bachelor'S Degree, Business Administration