Fernanda Leite Rocha Email & Phone Number

State Of Pará, Brazil

Belo Horizonte, Minas Gerais, Brasil

• Manager High Income;• Prospect and establish relationships with the client, with the objective of forming a portfolio focused on investments;• Deliver personalized financial advice;• Responsible to support existing client portfolio with the possibility to expand it.

Curvelo, Minas Gerais, Brasil

• Customer Success Specialist;• Contribution to the development of the Process Knowledge Center;• Creation of after-sales service;• Customer portfolio management;• Manager responsible for customer success;• Identification of customer needs;• Prospecting for new business;• Survey of technical needs to present products and/or services;• Construction of commercial solutions and proposals;• Definition of the organization chart of processes and functions;• Analysis of maximum service capacity and team definition;• Leadership team.

Belo Horizonte E Região, Brasil

• Optimization of the Customer Experience process; • Business development;• Relationship Management;• Construction, acceleration and optimization of the business model and related processes;• Digital marketing;• Assessment of customer satisfaction;• Market analysis;• Analysis of the quality of the product offered;• Lead qualification;

Belo Horizonte

• Alignment of managerial expectations – internal and external demands;• Responsible for coordinating, planning and executing the business development strategy;• Leadership and management of field teams;• Oversee project deliverables for safety, financial management, schedule and scope;• Monitoring management indicators and project costs;• Propose measures for corrections and cost reduction;• Management of logistics operations KPIs;• Invoice registration on MEGA (Management Platform);• Issuance of payrolls for associates and legal entities;• Fleet control;• Collaboration in the development of the process automation system;• Carrying out tests to improve and restructure the automotive sector.

Belo Horizonte

• Administration of the activities of the Superintendence of Strategic Affairs (former Thematic Chambers);• Contribution to the preparation of the Mobility Document – RMBH;• Analysis of points of convergence and technical solutions;• Organization of events related to the Urban Mobility Chambers, Federal Highways, Environment and Professional Development of Engineers;• Attend seminars and self-improvement courses to improve skills in areas of focus designated by the Board Chair.

Belo Horizonte, Minas Gerais, Brasil

• In-store sales;• Daily team management;• Introduction of new recruits;• Positioning and presentation of collections in accordance with the Merchandising policy;• Analysis and monitoring of all sales;• Participation in inventories according to procedure and search for differences;• Monitoring and controlling stock status.