Customer Support Representative
CurrentResolve cases in timely and professional manner in both langagues, portugueseand english.Responsible for answer customer inquiries via various channels.Provide accurate information about the company’s product.
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Fernanda Motta is listed as Customer Experience | Writer | ABM | English, Spanish and Portuguese Speaker at UMAI Restaurant Software, based in Rio De Janeiro, Brazil. AeroLeads shows a matched LinkedIn profile for Fernanda Motta.
Fernanda Motta previously worked as Customer Support Representative at Umai Restaurant Software and Business Intelligence at Opens Tecnologia. Fernanda Motta holds Master'S Degree, Ecology And Evolution from Universidade Do Estado Do Rio De Janeiro.
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Degree in Biological Sciences and a Masters in Ecology and Evolution.After my Master's, I was approved as a Trainee at the main credit fintech in Brasil. That's when you might be wondering: how did a biologist with 6 years of academia end up in the corporate world, working with sales? Communication, critical thinking and project development. These are the main skills I developed at the University, as a researcher, and were essential for me to stand out among thousands of people during the selection process. Not to mention, of course, that I really enjoy studying - while other people wanted to reproduce sales techniques, I wanted to understand how the consumer's mind works according to neuroscience. The result was my promotion in just 9 months after being hired.This brief summary is to tell you that: I learn. My academic-corporate trajectory complements each other, and is the difference I offer to the environments I work in. After all, I think beyond the traditional! :)Contact me at feernandamotta@hotmail.com
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Malásia
Resolve cases in timely and professional manner in both langagues, portugueseand english.Responsible for answer customer inquiries via various channels.Provide accurate information about the company’s product.
Santa Catarina, Brasil
Responsible for structuring the enterprise areaProspecting for large companies via LinkedIn, telephone and also experience with product demonstration meetings
São Paulo, Brasil
SDR with experience in CRM, B2B portfolio management and monitoring lead negotiations until contract closing.Promotion within 9 months after contracting for maintaining 120% achievement of proposed goals.Invited to provide training on persuasion and negotiation between the team and coordination (books, dynamics, individual mentoring)
Laranjeiras
Responsible for planning classes, applying student assessment instruments, actively contributing to the quality of the teaching-learning process and its results; Experience in preparing classes, activities, tests and assignments, as well as creating teaching materials.
Bachelor Thesis Topic: "Dois Rios Village (Ilha Grande-RJ): Analysis of the sciencecommunity relationship and proposed use of animation.
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Fernanda Motta works for UMAI Restaurant Software.
Fernanda Motta is listed as Customer Experience | Writer | ABM | English, Spanish and Portuguese Speaker at UMAI Restaurant Software.
Fernanda Motta is based in Rio De Janeiro, Brazil while working with UMAI Restaurant Software.
Fernanda Motta has worked for Umai Restaurant Software, Opens Tecnologia, Creditas, Pré Vestibular Comunitário Sbs/Opj, and Cnpq.
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Fernanda Motta holds Master'S Degree, Ecology And Evolution from Universidade Do Estado Do Rio De Janeiro.
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