Fernanda Piva Email & Phone Number

Pato Branco, PR, BR

Main duties: - Manage the product roadmap so that it reflects the company's vision and priorities; - Create, prioritize and maintain the product backlog, ensuring that it is always updated and aligned with the company's strategy; - Write clear user stories with well defined and refined acceptance criteria with the quality and development team;- Prioritize.

- Conducting survey, analysis, documentation and refinement of business requirements with project stakeholders; - Carrying out market research to identify possible gaps and product evolution; - Development and improvement of user experience with UX teams; - Validation of rules and technical refinement with the development team; - Conducting feasibility and.

Pato Branco E Região, Brasil

- Business analysis on IDS Educação and IDS Social products. - Survey of customer needs. - Market analysis to identify product improvements. - Management of demands and requests for product customizations. - Monitoring and organization of backlog. - Sprint management. - Monitoring of team indicators and goals.- Commercial demonstrations about the product.

Paro Branco

- Manage and prioritize the demands of the Social IDS product. - Define and refine business requirements. - Constant backlog validation with stakeholders and definition of delivery deadlines. - Plan, execute and monitor planning ceremonies and sprints with the development team.

- Conducting in-person and distance learning training for customers and partners. - Conduct training and monitoring for new employees. - Organization and execution of webinars regarding the products. - Elaboration of self-instructional courses on IDS products on the Moodle platform. - Administration of the Moodle platform. - Elaboration of manuals and.

Pato Branco, Paraná, Brasil

- Support service in the areas of Education and Social Assistance for the public area;- Customer service through Phone, Chat and Tickets; - Guidance and clarification of doubts to customers and company partners in relation to related products;- Maintenance, creation of reports and system updates;- Case resolution using SQL and Database (Postgres and.

Pato Branco, Paraná, Brasil

Pós-Graduação Lato Sensu - Especialização, Experiência Do Usuário - Ux

Pós-Graduação Lato Sensu - Mba, Project Management

Bacharelado, Sistemas De Informação

Analise E Desenvolvimento De Sistemas, Information Technology

Técnico Em Meio Ambiente, Vocational High School And Secondary Business/Vocational-Industrial/Occupational Diploma Program