🌟 Passionate IT Services Leader | Committed to People, Learning, and Diversity | ESG AdvocateWelcome to my LinkedIn profile! I'm Fernanda, and I'm on a mission to drive positive change in the world of IT services and beyond. With over a decade of experience in IT services management, I've had the privilege of navigating through the dynamic landscape of technology while remaining deeply committed to my core values.🚀 Dedication to Excellence: My career journey has been a continuous pursuit of excellence. I thrive on the ever-evolving challenges of the IT industry, embracing each one as an opportunity to learn, adapt, and innovate. My commitment to staying at the forefront of industry trends and technologies ensures that I can lead my teams to success.🤝 Putting People First: I firmly believe that any organization's greatest asset is its people. I am dedicated to fostering a culture that values the unique talents and perspectives of every team member. Together, we can achieve remarkable outcomes when we collaborate, support, and empower each other.🌍 Diversity and ESG Advocate: Beyond my passion for technology, I am deeply committed to diversity and the ESG agenda. I believe that a diverse workforce, inclusive of all backgrounds and experiences, drives innovation and creates a more resilient, sustainable future for our organizations and society as a whole.🌱 Lifelong Learner: Learning is at the heart of my journey. I'm an advocate for continuous education and professional growth, always seeking fresh insights and knowledge to stay ahead in the IT landscape. I invite you to join me in the pursuit of lifelong learning.Let's collaborate to make a positive impact in the world of IT services, champion diversity, and advance the ESG agenda. Together, we can create a brighter, more inclusive future.
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Delivery ManagerKyndryl Sep 2021 - Present -
Iteration ManagerIbm Jan 2021 - Aug 2021Hortolândia, São Paulo, Brasil -
Incident, Problem & Change ManagerIbm Apr 2017 - Jul 2018Responsável pela revisão/aprovação de changes e incidentes, gerenciamento de RCA, reportes de SLA, métricas e auditoria. -
Service Availability ManagerIbm Dec 2015 - Apr 2017Gerenciamento de incidentes, changes e RCAs. Responsável pela melhoria contínua do ambiente e por assegurar a entrega do serviço contratado pelo cliente com qualidade. -
System Operations Shift LeaderIbm May 2012 - Dec 2015Supervisão de atividades operacionais nos ambientes distribuído e redes. Liderança administrativa. -
Mainframe Operations Tech FocalIbm May 2010 - May 2012HortolândiaFuncionário sênior em atendimento e suporte ao cliente no Ambiente Mainframe, responsável por melhoria contínua de procedimentos e processos. -
Mainframe Console OperatorIbm Mar 2008 - May 2010Atendimento e suporte ao cliente no Ambiente Mainframe.
Fernanda Carvalho Education Details
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Tecnologia Em Laticínios
Frequently Asked Questions about Fernanda Carvalho
What company does Fernanda Carvalho work for?
Fernanda Carvalho works for Kyndryl
What is Fernanda Carvalho's role at the current company?
Fernanda Carvalho's current role is Delivery Manager.
What schools did Fernanda Carvalho attend?
Fernanda Carvalho attended Universidade Federal De Viçosa.
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1wwf.eu
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Fernanda Carvalho
Rio Grande Do Sul, Brazil -
Fernanda Patrícia
Rio De Janeiro, Rj -
Fernanda Carvalho
São Paulo, Sp -
Fernanda C.
Growth Marketing Specialist | Performance | Geração De Demanda | B2B @IuguSão Paulo, Sp
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