Analista De Backoffice Jr
Current
Aug 2024 - Present
AeroLeads people directory · profile
Fernanda Selenko Duarte Email & Phone Number
Customer Success | Customer Experience | Lean Sigma White Belt | Melhoria Continua CX
at
MadeiraMadeira
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Customer Success | Customer Experience | Lean Sigma White Belt | Melhoria Continua CX
Location
Curitiba, Paraná, Brazil
Company size
Who is Fernanda Selenko Duarte? Overview
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Quick answer
Fernanda Selenko Duarte is listed as Customer Success | Customer Experience | Lean Sigma White Belt | Melhoria Continua CX at MadeiraMadeira, a company with 898 employees, based in Curitiba, Paraná, Brazil. AeroLeads shows a matched LinkedIn profile for Fernanda Selenko Duarte.
Fernanda Selenko Duarte previously worked as Analista de Backoffice Jr at Madeiramadeira and Analista de QA Pleno Bilíngue at Sitel Brasil | Foundever. Fernanda Selenko Duarte holds Ensino Superior, Computer Systems Analysis from Uninter Centro Universitário Internacional.
Company email context
Email format at MadeiraMadeira
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MadeiraMadeira
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Profile bio
About Fernanda Selenko Duarte
Tenho 5 anos de experiência no relacionamento com o cliente, na qual tive a oportunidade de atuar em diversas áreas, tais como: atendimento ao cliente, vendas ativas e receptivas, sucesso do cliente, monitoria, suporte e melhoria de processos.O meu objetivo é utilizar o conhecimento que possuo para assegurar a satisfação contínua dos clientes e o cultivo de relacionamentos duradouros baseados na confiança e na excelência do atendimento.
Current workplace
Fernanda Selenko Duarte's current company
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Madeiramadeira
4 roles
Fernanda Selenko Duarte work experience
A career timeline built from the work history available for this profile.
Analista De Qa Pleno Bilíngue
- Gestão de Indicadores de Atendimento- Trabalho em Equipe- Organização e elaboração de Processos- Monitoria e Avaliação de Atendimento- Aplicação de Feedbacks e Treinamentos- Elaboração e Apresentação de Relatórios e Reports- Comunicação Verbal e Escrita- Utilização de ferramentas como 5W2H e PDCA para identificar oportunidades de melhoria, analisar.
Aug 2021 - Jan 2024
Analista De Qualidade
- Monitoria e Auditoria de qualidade de atendimentos de vendas e SAC- Aplicação de feedbacks- Organizar e aplicar ações de melhoria- Elaboração de materiais de qualidade- Foco em indicadores como NPS
Oct 2019 - Aug 2021
Teleatendente
Atendimento ao cliente, vendas ativas e receptivas de serviços de telefonia e internet
Feb 2018 - Dec 2018
Team & coworkers
Colleagues at MadeiraMadeira
Other employees you can reach at madeiramadeira.com.br. View company contacts for 898 employees →
LA
Lisyane Andrade
Colleague at MadeiramadeiraCuritiba, Paraná, Brazil, Brazil
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KG
Kamila Gonçalves
Colleague at MadeiramadeiraCuritiba, Paraná, Brazil, Brazil
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GP
Gustavo Palma
Colleague at MadeiramadeiraSão Paulo, São Paulo, Brazil, Brazil
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GD
Gabriel D.
Colleague at MadeiramadeiraCuritiba, Paraná, Brazil, Brazil
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FB
Fabiana Bahia
Colleague at MadeiramadeiraSalvador, Bahia, Brazil, Brazil
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PC
Patrick Carriello Alves
Colleague at MadeiramadeiraMacaé, Rio De Janeiro, Brazil, Brazil
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MS
Mário Sérgio Vasconcelos Fraga Júnior
Colleague at MadeiramadeiraSão Paulo, São Paulo, Brazil, Brazil
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AZ
Andreia Zancan
Colleague at MadeiramadeiraCuritiba, Paraná, Brazil, Brazil
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FM
Felipe Matago
Colleague at MadeiramadeiraSão José Dos Pinhais, Paraná, Brazil, Brazil
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TG
Tayna Gabriele
Colleague at MadeiramadeiraCuritiba, Paraná, Brazil, Brazil
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Lisyane Andrade
Colleague at MadeiramadeiraCuritiba, Paraná, Brazil, Brazil
View →
KG
Kamila Gonçalves
Colleague at MadeiramadeiraCuritiba, Paraná, Brazil, Brazil
View →
GP
Gustavo Palma
Colleague at MadeiramadeiraSão Paulo, São Paulo, Brazil, Brazil
View →
GD
Gabriel D.
Colleague at MadeiramadeiraCuritiba, Paraná, Brazil, Brazil
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FB
Fabiana Bahia
Colleague at MadeiramadeiraSalvador, Bahia, Brazil, Brazil
View →
PC
Patrick Carriello Alves
Colleague at MadeiramadeiraMacaé, Rio De Janeiro, Brazil, Brazil
View →
MS
Mário Sérgio Vasconcelos Fraga Júnior
Colleague at MadeiramadeiraSão Paulo, São Paulo, Brazil, Brazil
View →
AZ
Andreia Zancan
Colleague at MadeiramadeiraCuritiba, Paraná, Brazil, Brazil
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FM
Felipe Matago
Colleague at MadeiramadeiraSão José Dos Pinhais, Paraná, Brazil, Brazil
View →
TG
Tayna Gabriele
Colleague at MadeiramadeiraCuritiba, Paraná, Brazil, Brazil
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1 education record
Fernanda Selenko Duarte education
FAQ
Frequently asked questions about Fernanda Selenko Duarte
Quick answers generated from the profile data available on this page.
What company does Fernanda Selenko Duarte work for?
Fernanda Selenko Duarte works for MadeiraMadeira.
What is Fernanda Selenko Duarte's role at MadeiraMadeira?
Fernanda Selenko Duarte is listed as Customer Success | Customer Experience | Lean Sigma White Belt | Melhoria Continua CX at MadeiraMadeira.
Where is Fernanda Selenko Duarte based?
Fernanda Selenko Duarte is based in Curitiba, Paraná, Brazil while working with MadeiraMadeira.
What companies has Fernanda Selenko Duarte worked for?
Fernanda Selenko Duarte has worked for Madeiramadeira, Sitel Brasil | Foundever, Btcc Conexão Cliente, and Tahto.
Who are Fernanda Selenko Duarte's colleagues at MadeiraMadeira?
Fernanda Selenko Duarte's colleagues at MadeiraMadeira include Lisyane Andrade, Kamila Gonçalves, Gustavo Palma, Gabriel D., and Fabiana Bahia.
How can I contact Fernanda Selenko Duarte?
You can use AeroLeads to view verified contact signals for Fernanda Selenko Duarte at MadeiraMadeira, including work email, phone, and LinkedIn data when available.
What schools did Fernanda Selenko Duarte attend?
Fernanda Selenko Duarte holds Ensino Superior, Computer Systems Analysis from Uninter Centro Universitário Internacional.
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