Fernanda Selenko Duarte
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Fernanda Selenko Duarte Email & Phone Number

Customer Success | Customer Experience | Lean Sigma White Belt | Melhoria Continua CX at MadeiraMadeira
Location: Curitiba, Paraná, Brazil 4 work roles 1 school
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✓ Verified July 2026 3 data sources Profile completeness 86%

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Current company
MadeiraMadeira
Role
Customer Success | Customer Experience | Lean Sigma White Belt | Melhoria Continua CX
Location
Curitiba, Paraná, Brazil
Company size
898 employees

Who is Fernanda Selenko Duarte? Overview

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Quick answer

Fernanda Selenko Duarte is listed as Customer Success | Customer Experience | Lean Sigma White Belt | Melhoria Continua CX at MadeiraMadeira, a with 898 employees, based in Curitiba, Paraná, Brazil. AeroLeads shows a matched LinkedIn profile for Fernanda Selenko Duarte.

Fernanda Selenko Duarte previously worked as Analista de Backoffice Jr at Madeiramadeira and Analista de QA Pleno Bilíngue at Sitel Brasil | Foundever. Fernanda Selenko Duarte holds Ensino Superior, Computer Systems Analysis from Uninter Centro Universitário Internacional.

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Profile bio

About Fernanda Selenko Duarte

Tenho 5 anos de experiência no relacionamento com o cliente, na qual tive a oportunidade de atuar em diversas áreas, tais como: atendimento ao cliente, vendas ativas e receptivas, sucesso do cliente, monitoria, suporte e melhoria de processos.O meu objetivo é utilizar o conhecimento que possuo para assegurar a satisfação contínua dos clientes e o cultivo de relacionamentos duradouros baseados na confiança e na excelência do atendimento.

Current workplace

Fernanda Selenko Duarte's current company

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MadeiraMadeira
Madeiramadeira
Customer Success | Customer Experience | Lean Sigma White Belt | Melhoria Continua CX
curitiba, parana, brazil
Website
madeiramadeira.com.br
Employees
898
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4 roles

Fernanda Selenko Duarte work experience

A career timeline built from the work history available for this profile.

Analista De Backoffice Jr

Current
Madeiramadeira

Curitiba, Paraná, Brasil

Aug 2024 - Present

Analista De Qa Pleno Bilíngue

Sitel Brasil | Foundever

Curitiba, Paraná, Brasil

- Gestão de Indicadores de Atendimento- Trabalho em Equipe- Organização e elaboração de Processos- Monitoria e Avaliação de Atendimento- Aplicação de Feedbacks e Treinamentos- Elaboração e Apresentação de Relatórios e Reports- Comunicação Verbal e Escrita- Utilização de ferramentas como 5W2H e PDCA para identificar oportunidades de melhoria, analisar processos e trazer soluções eficazes e adaptáveis para situações variadas

Aug 2021 - Jan 2024

Analista De Qualidade

Btcc Conexão Cliente

Curitiba, Paraná, Brasil

- Monitoria e Auditoria de qualidade de atendimentos de vendas e SAC- Aplicação de feedbacks- Organizar e aplicar ações de melhoria- Elaboração de materiais de qualidade- Foco em indicadores como NPS

Oct 2019 - Aug 2021

Teleatendente

Tahto

Atendimento ao cliente, vendas ativas e receptivas de serviços de telefonia e internet

Feb 2018 - Dec 2018
Team & coworkers

Colleagues at MadeiraMadeira

Other employees you can reach at madeiramadeira.com.br. View company contacts for 898 employees →

DC Davi Campos Davi Campos Colleague at MadeiramadeiraSão Paulo, Brazil View → JP J P J P Colleague at MadeiramadeiraFunchal, Madeira Island, Portugal View → VD Vitória De Melo Schroeder Vitória De Melo Schroeder Colleague at MadeiramadeiraCuritiba, Paraná, Brazil View → FT Fabiano Teixeira Fabiano Teixeira Colleague at MadeiramadeiraBragança Paulista, São Paulo, Brazil View → FA Fernanda Aparecida Borge Fernanda Aparecida Borge Colleague at MadeiramadeiraJundiaí, São Paulo, Brazil View → AG Ana Gabriela Kim Ana Gabriela Kim Colleague at MadeiramadeiraCuritiba, Paraná, Brazil View → TM Tamires Machado Tamires Machado Colleague at MadeiramadeiraCuritiba, Paraná, Brazil View → AT Alex Teixeira Alex Teixeira Colleague at MadeiramadeiraDuque De Caxias, Rio De Janeiro, Brazil View → RC Rafaela Cristina Peixoto Rafaela Cristina Peixoto Colleague at MadeiramadeiraCuritiba, Paraná, Brazil View → CC Cleiton Cristiano Leffa Peres Cleiton Cristiano Leffa Peres Colleague at MadeiramadeiraPinhalzinho, Santa Catarina, Brazil View →
1 education record

Fernanda Selenko Duarte education

FAQ

Frequently asked questions about Fernanda Selenko Duarte

Quick answers generated from the profile data available on this page.

What company does Fernanda Selenko Duarte work for?

Fernanda Selenko Duarte works for MadeiraMadeira.

What is Fernanda Selenko Duarte's role at MadeiraMadeira?

Fernanda Selenko Duarte is listed as Customer Success | Customer Experience | Lean Sigma White Belt | Melhoria Continua CX at MadeiraMadeira.

Where is Fernanda Selenko Duarte based?

Fernanda Selenko Duarte is based in Curitiba, Paraná, Brazil while working with MadeiraMadeira.

What companies has Fernanda Selenko Duarte worked for?

Fernanda Selenko Duarte has worked for Madeiramadeira, Sitel Brasil | Foundever, Btcc Conexão Cliente, and Tahto.

Who are Fernanda Selenko Duarte's colleagues at MadeiraMadeira?

Fernanda Selenko Duarte's colleagues at MadeiraMadeira include Davi Campos, J P, Vitória De Melo Schroeder, Fabiano Teixeira, and Fernanda Aparecida Borge.

How can I contact Fernanda Selenko Duarte?

You can use AeroLeads to view verified contact signals for Fernanda Selenko Duarte at MadeiraMadeira, including work email, phone, and LinkedIn data when available.

What schools did Fernanda Selenko Duarte attend?

Fernanda Selenko Duarte holds Ensino Superior, Computer Systems Analysis from Uninter Centro Universitário Internacional.

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