Hello! I'm a Junior UX/UI Designer with over 10 years of experience in customer service in the insurance industry. This experience has given me a deep understanding of user needs and expectations, which I still take into account in my current role.I'm currently studying Psychology, which helps me understand human behavior and enables me to make user-focused decisions. With this knowledge, I can develop interfaces with usability and user experience in mind.I strive to stay updated on new technologies and trends to contribute to creating innovative products that drive growth for companies and customers.I would love to connect and discuss potential collaboration opportunities!My portfolio: behance.net/fernandcardoso10———————————————————————————————————————————————————————Skills and roles that may align with my profile: UX Research, UX Design, UI Design, Product Design, UX Writing, Agile Methods, Quantitative and Qualitative Research, Design Thinking, Prototyping, Interface Creation, Figma, User Experience, Usability Testing, Desk Research, and Front End.