I am a Communication professional with a degree in Social Communication (Journalism) and over a decade of diverse experience in customer service, communication, and events. My career has spanned various roles and industries, both in Brazil and internationally, providing me with a robust skill set and a global perspective.Key Highlights:Customer service experience: bilingual service at DHL Express and Rockwell Automation, I am good at providing support and collecting customer feedback.Communication & Events: Managed events and communications at Senac São Paulo and the Municipal Department of Education of São Paulo, where I also served as a press officer.International Exposure: Gained valuable cross-cultural experience while living in New York and working in hospitality as a hotel receptionist.Multilingual Skills: Advanced proficiency in English, intermediate Spanish, and basic French.I am passionate about leveraging my skills to drive customer satisfaction and contribute to innovative teams. Open to opportunities where I can bring my international experience and communication expertise to new challenges.