Fernanda Hernandez Email & Phone Number

Huntersville, Nc

Creating marketing materials for current and future tenants as well as managing all social media accounts. Disturbing engaging content and planning and hosting resident events while professionally representing the community. Handling rent collections, account receivables, and regulatory inspections.Assisting community property managers with weekly reporting, corporate weekly calls, and backing them up when they are out of office. Transitioned with property ownership and management in order to implement company and owner policies.

Charlotte, North Carolina, United States

Giving tours of community and individual units, explaining features and amenities of the property, while maintaining professional communication. Conducting weekly property inspections to ensure resident compliance with community rules and regulations. Provides excellent customer service and assists residents and prospects with any needs. In charge of all social media, resident events, and creating marketing plans to generate traffic.

Charlotte, North Carolina, United States

Responsible for property accounts, as well as monitoring and following up on delinquent accounts, filing evictions, renewals, security deposit returns, court hearings, move in/out, and completing reporting for upper management. Generated invoices and purchase orders for vendors, posted rent payments to resident accounts, reconciled resident accounts to ensure accuracy.Backed up Property Manager whenever needed. Giving tours of apartment complex and individual units, explains features and amenities of the property.Generates new business by leasing apartments and displaying marketing materials to encourage visitors. Provides excellent customer service and assists residents with any needs.Filed guest cards, handled applications and screenings, walked through units prior to move in, prepared reporting for the property manager, and made sure apartments were ready for agreed-on date.