Fernanda Irish Email & Phone Number

Kirkland, WA, US

Execute campaign plans by managing the delivery of tactics including digital, print, and emailReview campaign efficacy by tracking registrations, page views, engagement, and other metricsUpdate web content and provide basic design edits to marketing collateralCoordinate status updates for all projects in collaboration with service teams including.

Support in the execution of strategic marketing plans and initiativesCreate, manage, and monitor content for Tacoma Defiance social media accounts, and websiteAct as a liason between athletes, marketing team, and other departmentsPrepare reports by collecting, analyzing, and summarizing customer dataSupport the implementation of marketing and advertising.

Greater Seattle Area

Support member marketing, public relations, and community outreach to support the leadership team in attracting and retaining members and positioning the YMCA as a cause-driven organization. Support branch and association strategic marketing plan. Maintain communication and marketing standards by creating and editing electronic and print marketing.

• Effectively work under pressure and manage time efficiently
• Assist with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching and training as needed
• Demonstrate excellence in service and hospitality utilizing invaluable interpersonal communication skills, welcoming customers with a friendly greeting
• Ability to satisfy dissatisfied customers

Greater Seattle Area

• Managed SAF’s social media profiles by ensuring information was up to date with upcoming events, announcements, and relevant material
• Increased engagement across social media platforms and monitored engagement

Tacoma, Washington

• Greeted arriving guests and provided estimated wait times.
• Answered incoming phone calls and assisted with reservations, confirmations, guest requests, and general questions
• Communicated with guests and other employees to meet guest needs and ensure staff is working together as a team.
• Assisted management in hiring, training, scheduling, evaluating, coaching, and motivating employees; and served as a role model.
• Maintained host book including schedules reservations and duties.
• Efficiently supervised host book including seating of guests with and without reservations.

Tacoma, Washington

• Shared product knowledge, global messages, and added value while making lasting impressions with customers
• Maintained visually appealing and effective displays for the store according to LUSH standards in elevated role as Visual Vixen
• Assisted in the development of others through training, coaching, and checking for understanding
• Actively monitored business drivers that contributed to profit and store success

• Completed promotional and marketing tasks for a music-based company.
• Fine-tuned autonomy skills by arriving to shows in a timely fashion and having reports turned into the office within the allotted time, all with little supervision.

Master Of Science - Ms, Digital Audience Strategy

Bachelor Of Arts (B.A.), Mass Communication/Media Studies

Communications