Fernanda Lopes

Fernanda Lopes Email and Phone Number

Sales Manager | Customer Success | Account Manager | B2B sales | SaaS | US CLientes and LATAM @ Workoast
Fernanda Lopes's Location
Florianópolis, Santa Catarina, Brazil, Brazil
About Fernanda Lopes

As a highly skilled professional with 15 years experience in B2B sales, partnership and customer success management. Experience in relationship-building, strategic thinking, and data-driven decision-making.Conflict Resolution .Handling difficult customer situations and resolving conflicts professionally and efficiently. I have a proven track record of negotiating and managing successful partnerships, aligning business objectives, and driving revenue growth through effective cross-functional collaboration. In addition, I excel at onboarding, retaining, and supporting customers, leveraging CRM tools and customer success platforms to monitor and enhance client satisfaction. Strong communication, problem-solving, and project management abilities, coupled with a customer-focused mindset, allow me to deliver exceptional outcomes while ensuring long-term success for both partners and clients.

Fernanda Lopes's Current Company Details
Workoast

Workoast

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Sales Manager | Customer Success | Account Manager | B2B sales | SaaS | US CLientes and LATAM
Fernanda Lopes Work Experience Details
  • Workoast
    Account Manager
    Workoast Aug 2024 - Present
    Brazil
    Develop and execute comprehensive sales strategies to connect U.S. companies with top talent from Latin America, driving sustainable revenue growth.Responsible for the entire sales process, from prospecting to deal closure.Manage and grow key client relationships, identifying hiring needs and positioning tailored recruitment solutions.Analyze market trends and competitor activities to identify new business opportunities .Monitor KPIs and sales performance metrics.
  • Awana | Technical Recruiting
    Senior Business Development Manager
    Awana | Technical Recruiting May 2023 - Jul 2024
    As a leader in client management across the United States and Latin America, I oversee all aspects of sales and account management, including prospecting, follow-ups, meetings, negotiations, and closing deals. My primary focus is on assisting US companies in finding high-quality IT candidates or other positions tailored to their needs. My role involves cultivating strong relationships with clients and stakeholders, managing the entire negotiation lifecycle from pre-sales to after-sales support. As the head of the sales department, I lead a team of two individuals dedicated to prospecting in the US market.
  • Serviap Global
    Senior Sales Account Executive
    Serviap Global Nov 2022 - May 2023
    Responsible for sales, account management, prospecting, and closing deals in both Brazil and the USA, encompassing SaaS services and EOR (Employer of Record) solutions. Concentrating efforts on prospective clients who are already international and are expanding their business globally. Tasked with establishing robust relationships with clients and stakeholders at the C-level. Prioritizing involvement in the entire negotiation process, from pre-sales to after-sales, with a focus on market development in the US and Brazil. Utilizing platforms such as HubSpot, ZoomInfo, and LinkedIn Navigator for prospecting.
  • Tim Brasil
    Master Executive Smb
    Tim Brasil Dec 2018 - Aug 2021
    Curitiba, Paraná, Brasil
    Heading the development of sales management, with a key emphasis on restructuring and resizing telecom stakeholders. Spearheading the creation of business plans, implementing internal and external sales processes, aligning guidelines, introducing new compensation rules, and strategizing for significant SMB account segments. Prioritizing KPI performance, negotiation across all sales stages, market share expansion strategies, and comprehensive sales force training.
  • Philip Morris International
    Executive Territory
    Philip Morris International Jul 2017 - Dec 2018
    Responsible for the commercial strategy, negotiation and sales team. In charge of develop and increase de market, managing the sales team and marketing budget for the territory. Supporting of key Account Initiatives. Maintain and Build relationship with the customers. Analyzing sales and market insights. Brand leader for Chesterfield, new cigarettes brand in Brazil, responsible for the marketing, events and awareness in the territory
  • Sagemcom
    Business Development Manager
    Sagemcom Mar 2013 - Jan 2015
    Curitiba E Região, Brasil
    In charge for business development in the retail market in Brazil , the company Sagemcom , a French multinational technology.Introduction of new products , trading , analyzing the market , competition , penetration strategy analyzing best pricing strategy , marketing and distribution channel .Trading products with retail market marketing proposal for all national and regional networks of Brazil .As well as building great relationships with partners , retailers, advertising and public relations agencies .Responsible for all sales tracking , results , market share , Benchmarks , market analysis for new opportunities , creating greater flow and increasing the mix of products sold in Brazil .Monitoring all legal analysis , import and logistics of products marketed in Brazil . As follow-up post sales .Training developers and sales team of retail chains .Development of marketing campaigns and to implement marketing strategies.Constant interface with the HQ in France for strategic alignment and positioning of the company in Brazil .
  • Oi/Telemar
    Account Manager Retail Ii
    Oi/Telemar Jul 2012 - Mar 2013
    Ponta Grossa E Região, Brasil
    Managing the sales force with 16 employee and 126 retail store on 42 area code.Utilized various upsell techniques to grow the sales, building relations with manager retail partners, focus on client, negotiation with partners to improve the market share. Market analysis Sales force training, for all the retail store. Development marketing strategies day by day. Managing sales, supply and marketing promotion on retail store. Territory Development to improve the brand facing the competitors.
  • Procter & Gamble
    Oral-B Marketing
    Procter & Gamble 2007 - 2010
    Curitiba E Região, Brasil
    Responsible for all marketing and sales of products for dental professionals in the states of Santa Catarina and Paraná. Visits to clinics, courses and universities in addition to sponsoring conferences and specialized courses to disseminate, propagate the brand and form partnerships. Conduct training of promoters and sellers of retail chains, from technical information of Oral-B products, and sales techniques. Responsible for the implementation of toothpaste, Oral-B Pro dental health in the states of Paraná and Santa Catarina, in the years 2009 through releases of toothpaste with key professionals, teachers and experts. Throughout the region, the result was achieved in higher than expected sales in the period from July/09 to Dec/09. Reaching an excellent market position.
  • Grupo Rbs
    Business Operation
    Grupo Rbs Jan 2007 - Jul 2007
    Curitiba E Região, Brasil
    In charge for all contact with advertising agencies, commercial operation and placement of advertising to customers in the region of Curitiba in the media company (newspaper and radio) as: Zero Hora Newspaper, Radio Atlantis, Radio Itapema among others.
  • Tim Brasil
    Merchandising Coordinator
    Tim Brasil Mar 2004 - Sep 2005
    Responsible for coordinate the merchandising team in Curitiba in more than 25 stores , looking for keep the Visual identity of the company, branding awareness, lunching new promotions and advertising at the point sales.

Fernanda Lopes Education Details

Frequently Asked Questions about Fernanda Lopes

What company does Fernanda Lopes work for?

Fernanda Lopes works for Workoast

What is Fernanda Lopes's role at the current company?

Fernanda Lopes's current role is Sales Manager | Customer Success | Account Manager | B2B sales | SaaS | US CLientes and LATAM.

What schools did Fernanda Lopes attend?

Fernanda Lopes attended Uci, Universidade Federal Do Paraná, Ufpr, Universidade Norte Do Paraná.

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