AeroLeads people directory · profile
Fernanda Lopez Email & Phone Number
Solutions @Clara
at
BigCommerce
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 100%
Current company
Role
Solutions @Clara
Location
Guadalajara, Jalisco, Mexico
Company size
Who is Fernanda Lopez? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Fernanda Lopez is listed as Solutions @Clara at BigCommerce, a with 962 employees, based in Guadalajara, Jalisco, Mexico. AeroLeads shows a matched LinkedIn profile for Fernanda Lopez.
Fernanda Lopez previously worked as Solutions Engineer at Clara and Technical Account Manager at Bigcommerce. Fernanda Lopez holds Bachelor'S Degree, Computer Software Engineering from Tecnológico De Monterrey.
Company email context
Email format at BigCommerce
This section adds company-level context without repeating Fernanda Lopez's masked contact details.
BigCommerce
Review company-level records connected to Fernanda Lopez before choosing the right outreach path.
Profile bio
About Fernanda Lopez
Computer Systems Engineer with a passion for Customer Success and Experience. Technical skills should go hand in hand with human factors, which is my career path and my day to day work. My technical knowledge is based mostly in front end development using Angular, I've been dedicating my life to keep learning about Data Science and Scrum along with skills such as Strategic Thinking, Creativity and Innovation. My dream is to create technologies that will make this world a better place.
Listed skills include Project Management, Web Design, Html, Social Entrepreneurship, and 27 others.
Current workplace
Fernanda Lopez's current company
Company context helps verify the profile and gives searchers a useful next step.
Bigcommerce
9 roles
Fernanda Lopez work experience
A career timeline built from the work history available for this profile.
Solutions Engineer
Current
Nov 2024 - Present
Technical Account Manager
Mar 2024 - Nov 2024
Technical Program Manager
- Management of technical implementations, product enhancements, customer success and technical support until payment processing.- Analysis of pain points of customers that resulted in an increase of 80% of product interaction and value perception.- Creation and Automation of internal processes to increase product success along with customer product adoption.- Increased payment processing by 85%, resulting in increase of company revenue and customer product feedback.
Oct 2023 - Jan 2024
Technical Operations And Support Manager
- Management of all lines of Technical Support (L1/L2/L3) for our 200+ clients.- Feature Delivery Planning based on Customer Demand with Product and Engineering Teams.- Creation of internal processes across 10+ teams and automation of existing ones that increased 60% of productivity and efficiency.- Creation and automation of SLAs, Ticket Triage, and Documentation in Confluence and Jira that resulted in the increase of 90% of our CSAT.- Architecture Design alongside DevOps and analysis of both technological and business operations through Data Analysis.
Oct 2022 - Oct 2023
Senior Technical Program Manager Adb-S
Feb 2022 - Oct 2022
Senior Program Manager Ux
- Manage UX Design operations and backlog of assignments- Manage Interaction, Visual and Motion Design- Planning of product deliveries- Manage UX from Artificial Intelligence Applications with Scrum- Quality Control of Product Delivery- Management of Product Design Cycle
Jan 2021 - Feb 2022
Onboarding Engagement Manager
- Manage Onboarding Programs (POP)- Project Management for clients ideas/goals with our Brightcove Products.- Technical Support for clients across the globe.- Customer communication on a daily basis, to deliver updates and to work with them towards their objectives with our products.- Web development (front end) for customizing our products with the client's branding and image. - Live streaming and video technical knowledge translation to customer's language. - Technical writing for documentation.
Jun 2019 - Jan 2021
Project Analyst
- Management and Project guidance for our 25+ startups based in San Francisco, regarding Mobile (Android and IOS) and Web development (HTML, CSS, JSS). - UX Associate Project Management in which by working with our UX team I created Customer Journey Mapping and Customer Experience for technological projects.- Analysis of our customer satisfaction and business and technological operations, by creating processes that increased efficiency across all development teams.
Sep 2018 - Apr 2019
Team & coworkers
Colleagues at BigCommerce
Other employees you can reach at bigcommerce.com. View company contacts for 962 employees →
AZ
Andrea Zéleny
Colleague at BigcommercePuebla, Mexico
View →
LT
Laura Taylor
Colleague at BigcommerceGreater Sydney Area, Australia
View →
ZI
Zet Irak Angulo Torres
Colleague at BigcommerceCarmen, Campeche, Mexico
View →
YK
Yujin Kim
Colleague at BigcommerceLos Angeles Metropolitan Area, United States
View →
JD
Jake Denham
Colleague at BigcommerceAustin, Texas, United States
View →
DV
Dylan Vineyard
Colleague at BigcommerceAustin, Texas Metropolitan Area, United States
View →
NR
Natasha Richeson
Colleague at BigcommerceAustin, Texas Metropolitan Area, United States
View →
MB
Miguel Baumgarten
Colleague at BigcommerceGuadalajara, Jalisco, Mexico
View →
LN
Luân Ngô
Colleague at BigcommerceHanoi, Vietnam, Viet Nam
View →
BH
Bohdan Hodzenko
Colleague at BigcommerceKyiv, Kyiv City, Ukraine
View →
Andrea Zéleny
Colleague at BigcommercePuebla, Mexico
View →
LT
Laura Taylor
Colleague at BigcommerceGreater Sydney Area, Australia
View →
ZI
Zet Irak Angulo Torres
Colleague at BigcommerceCarmen, Campeche, Mexico
View →
YK
Yujin Kim
Colleague at BigcommerceLos Angeles Metropolitan Area, United States
View →
JD
Jake Denham
Colleague at BigcommerceAustin, Texas, United States
View →
DV
Dylan Vineyard
Colleague at BigcommerceAustin, Texas Metropolitan Area, United States
View →
NR
Natasha Richeson
Colleague at BigcommerceAustin, Texas Metropolitan Area, United States
View →
MB
Miguel Baumgarten
Colleague at BigcommerceGuadalajara, Jalisco, Mexico
View →
LN
Luân Ngô
Colleague at BigcommerceHanoi, Vietnam, Viet Nam
View →
BH
Bohdan Hodzenko
Colleague at BigcommerceKyiv, Kyiv City, Ukraine
View →
4 education records
Fernanda Lopez education
Bachelor'S Degree, Computer Software Engineering
Tecnológico De Monterrey
Innovation And Entrepreneurship Bootcamp, Entrepreneurship/Entrepreneurial Studies
University Of California, Berkeley
Industrial Management Engineering
Mondragon Unibertsitatea
High School, Physics And Mathematics
Colegio Cervantes Costa Rica
FAQ
Frequently asked questions about Fernanda Lopez
Quick answers generated from the profile data available on this page.
What company does Fernanda Lopez work for?
Fernanda Lopez works for BigCommerce.
What is Fernanda Lopez's role at BigCommerce?
Fernanda Lopez is listed as Solutions @Clara at BigCommerce.
Where is Fernanda Lopez based?
Fernanda Lopez is based in Guadalajara, Jalisco, Mexico while working with BigCommerce.
What companies has Fernanda Lopez worked for?
Fernanda Lopez has worked for Bigcommerce, Clara, Paystand, Oracle, and Brightcove.
Who are Fernanda Lopez's colleagues at BigCommerce?
Fernanda Lopez's colleagues at BigCommerce include Andrea Zéleny, Laura Taylor, Zet Irak Angulo Torres, Yujin Kim, and Jake Denham.
How can I contact Fernanda Lopez?
You can use AeroLeads to view verified contact signals for Fernanda Lopez at BigCommerce, including work email, phone, and LinkedIn data when available.
What schools did Fernanda Lopez attend?
Fernanda Lopez holds Bachelor'S Degree, Computer Software Engineering from Tecnológico De Monterrey.
What skills is Fernanda Lopez known for?
Fernanda Lopez is listed with skills including Project Management, Web Design, Html, Social Entrepreneurship, Web Development, English, Strategic Planning, and Leadership.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial