• Lead company operations and managed academic projects, ensuring smooth execution and alignment with organizational goals.• Analyze data to generate databases, executive presentations, and detailed performance reports for corporate clients, improving client satisfaction.• Manage relationships with high-profile corporate clients such as Nowports, Uber, Daimler Chrysler, Dior, among others, enhancing customer satisfaction through efficient communication and tailored academic solutions.• Create and implement processes and policies to ensure the institution functions effectively and resolve academic conflicts efficiently.• Implement strategies to improve teaching quality, encourage pedagogical innovation, and foster the integration of technology in classes.• Deliver online corporate classes in Portuguese and Spanish to employees of Nowports, Cornershop by Uber, Meta, and Kavak, enhancing linguistic and professional competence among participants.• Personalize the content and teaching methodology according to the level of language proficiency and the individual needs of each student.• Supervise the design of language syllabi and student assessment processes, analyzing data to generate statistics and enhance academic outcomes.• Lead the academic coordination team (3 direct reports) and the Non-English language teachers' team (5 direct reports).

• Developed and implemented sustainability strategies for clients such as FEMSA, Aires de Campo, Herdez, ICONN, OMA Aeropuertos, and Aeroméxico, establishing actions, initiatives, KPIs, and goals.• Conducted comprehensive sustainability assessments, identifying key areas for improvement and implementing initiatives that reduced ESG risks.• Analyzed data and conducted trend analysis and benchmarking, proposing ESG policies that improved sustainable engagement and increased competitiveness and brand value.• Collaborated with multifunctional teams from companies like Aeroméxico, Grupo Herdez, Aires de Campo, and Grupo Bimbo on sustainable projects, exceeding client expectations.• Advised executive leadership on industry trends and best practices, driving continuous improvement initiatives across the organization.• Developed and wrote sustainability reports for clients including Aeroméxico, Grupo Herdez, and Aires de Campo, following frameworks such as GRI and SDGs, improving transparency and stakeholder trust.• Collaborated with stakeholders at all levels, including executives, to drive organizational change and embed sustainability principles into company culture, increasing employee engagement.• Managed stakeholder engagement and communication processes, building strong relationships with clients and organizations.• Trained employees at all hierarchical levels in sustainable practices, increasing awareness and adoption within their organizations.ACHIEVEMENTS• 3-month reduction in the completion time of the 2019 Aeroméxico Sustainability Report.• Collaborated in the development of the 2019 Grupo Herdez Sustainability Report.• Developed the Marketing and Responsible Communication Guidelines for Grupo Bimbo.

• Provide support to the sustainability team in the research to develope benchmarking of best sustainability practices.• Generation of DB for contacts and new business prospects.

• Train the sales network to provide them with effective sales tools based on neuromarketing.• Conducted market analysis and benchmarking, providing insights to support marketing strategies.• Developed databases and executive presentations of results for corporate clients, improving report accuracy and customer satisfaction.• Worked closely with design and content teams to collaborate in the development of new educational materials and in the planning, coordination, and execution of educational events and fairs, increasing brand visibility and reach.

• Conducted analysis and benchmarking that supported the commercial validation of scientific and technological projects and approval by CONACYT.• Provided follow-up on projects with scientists and experts, ensuring deadlines were met and deliverables were of high quality.