Fernanda Raffainer work email
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Fernanda Raffainer personal email
Experienced Support Engineer with a demonstrated history of working in the information technology and services industry. Strong information technology professional skilled in Analytical Skills, Sales, Marketing, Customer Relationship Management (CRM), Market Research, and Management.
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Business AnalystDigital Hive Feb 2022 - PresentBelgiumBusiness Analyst for AbbVie -
Salesforce/ Eloqua Support EngineerThe Customer Link May 2016 - Feb 2022BelgiumSalesforce Developer and Support Engineer for Janssen PharmaceuticaEloqua Developer and Support Engineer for Janssen PharmaceuticaEloqua Support for Mazda -
Salesforce Support EngineerIrelate May 2016 - May 2017BelgiumSalesforce and Eloqua L2 Support Engineer for Janssen Pharmaceutica -
Market Research Analyst - FreelancerTforg Dec 2010 - Jun 2012Performed Market Research assignments for the phamaceutical industry focussing on Brazil. Executed both field research as well as reporting on the research results.
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Market Research AnalystEli Lilly Nov 2007 - Nov 2008Produced periodic analyses of, and reporting on, available secondary data from IMS (the world’s leading provider of market intelligence to the pharmaceutical and healthcare industry). Assisted in the implementation of new business intelligence tools, providing usefull insights to internal clientsProduced the monthly research dashboard report for our headquarters in Indianapolis.Collaborated on qualitative and quantitative primary market research, in a fast-paced and dynamic… Show more Produced periodic analyses of, and reporting on, available secondary data from IMS (the world’s leading provider of market intelligence to the pharmaceutical and healthcare industry). Assisted in the implementation of new business intelligence tools, providing usefull insights to internal clientsProduced the monthly research dashboard report for our headquarters in Indianapolis.Collaborated on qualitative and quantitative primary market research, in a fast-paced and dynamic environment with a focus on quality, timing and budget. Effectively and objectively communicated actionable recommendations throughout the organization.Acted as one of the internal business analysts for the OneLilly project, a sales force automation project, where I participated in the requirements gathering and testing phases. The implemented system was Siebel and the testing tool used was Quality Center. Show less -
Marketing CoordinatorEli Lilly Oct 2005 - Nov 2007My main focus was on the promotion of the products being part of the Woman's Health business unit. During this period I was involved in the development and execution of promotional campaigns and the organization of medical events. Other tasks included the preparation and delivery of the monthly sales reporting and the OPEX report for the business unit. A particular achievement was the coordination of the Osteoporosis Detection Program, where I organized a centralized approach in purchasing… Show more My main focus was on the promotion of the products being part of the Woman's Health business unit. During this period I was involved in the development and execution of promotional campaigns and the organization of medical events. Other tasks included the preparation and delivery of the monthly sales reporting and the OPEX report for the business unit. A particular achievement was the coordination of the Osteoporosis Detection Program, where I organized a centralized approach in purchasing the testing equipment and ancilliary products, thus reducing the overall expense of the program and more important drastically increased sales. Show less -
Management TraineeItau-Unibanco Apr 2003 - Oct 2005As a part of the retail banking department I started off being in charge of selling banking products to our clientele ranging from opening desposits and savings accounts to advising them on our company's investment products. Later on I evolved to account management for our small sized businesses, being their primary point of contact and acting in an advisory role for their financial inquiries, trying to maximize the sales of our financial products while keeping in mind the best interest of… Show more As a part of the retail banking department I started off being in charge of selling banking products to our clientele ranging from opening desposits and savings accounts to advising them on our company's investment products. Later on I evolved to account management for our small sized businesses, being their primary point of contact and acting in an advisory role for their financial inquiries, trying to maximize the sales of our financial products while keeping in mind the best interest of our customers. As a result our local branch achieved the best score in reducing their unprofitable accounts, compared to our colleague branches.Eventually I moved to head office and participated in the implementation of head office's marketing initiatives by assisting the centrally organized workshops and communicating them to key members of the local branches. Show less
Fernanda Raffainer Skills
Fernanda Raffainer Education Details
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Ux Designer -
Digital Business -
Marketing Management -
Business Administration
Frequently Asked Questions about Fernanda Raffainer
What company does Fernanda Raffainer work for?
Fernanda Raffainer works for Digital Hive
What is Fernanda Raffainer's role at the current company?
Fernanda Raffainer's current role is Business Analyst at Digital Hive.
What is Fernanda Raffainer's email address?
Fernanda Raffainer's email address is fe****@****late.be
What schools did Fernanda Raffainer attend?
Fernanda Raffainer attended Syntra Antwerpen En Vlaams Brabant (Syntra Ab), Karel De Grote-Hogeschool, Faap - Fundação Armando Alvares Penteado, Universidade Paulista.
What skills is Fernanda Raffainer known for?
Fernanda Raffainer has skills like Market Research, Market Analysis, Pharmaceutical Industry, Market Planning, Marketing, Crm, Analysis, Project Management, Sales, Business Analysis, Management, Budgets.
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