I bring strategic insights and impactful solutions to business growth and operations.► 15+ years of experience in business strategy, sales operations, and project management, focusing on customer relationships and driving growth. ► Proven track record in collaborating with cross-functional teams to optimize processes, resulting in substantial cost savings and increased operational efficiency.CAREER HIGHLIGHTS‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾★ Increased automatic loan approvals by 50% through a digital credit line rollout for small businesses. ► Achieved 265% of sales targets in Q1 and 160% in Q2 of 2024 through strategic market presentations and identifying critical business needs. ► Delivered $150,000 in cost savings by optimizing processes and driving customer satisfaction with KPI-driven decision-making improvements. ► Boosted market share by 6% within one year using digital strategies and process optimization.AREAS OF EXPERTISE‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾► Market Strategy & Analysis► Sales Operations & Business Strategy► Customer Relationship Management► Project Management & Process Optimization► Cross-Functional Team Leadership
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Senior Sales Development RepresentativeSnowflake Mar 2024 - Sep 2024San Mateo County, California, United States -
Sales Development RepresentativeSnowflake Jun 2023 - Mar 2024San Mateo County, California, United States -
Senior Business Development ManagerCaixa May 2021 - Jun 2023Brasília, Federal District, BrazilCAIXA is the largest Brazilian public bank with over 162 years of history and belongs to the GlobalFortune 500 companies.Customer base: 148 millionNet profit in 2023 - $2.1 billion
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Product ManagerCaixa May 2020 - May 2021Brasília, Federal District, Brazil
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Strategy ManagerCaixa May 2014 - May 2020Brasília, Federal District, Brazil
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Client Relationship ManagerCaixa Feb 2009 - May 2014Belo Horizonte, Minas Gerais, Brazil
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Executive AssistantBrazilian Army (Exército Brasileiro) Feb 2004 - Feb 2009Divinópolis, Minas Gerais, Brazil
Fernanda Silva Education Details
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Business Administration And Management, General -
Information Technology -
Finance -
Faculdades Integradas Do Oeste De MinasManagement Information Systems, General
Frequently Asked Questions about Fernanda Silva
What is Fernanda Silva's role at the current company?
Fernanda Silva's current role is Sales, Customer Success, Business Development | MBA | LATAM | BANKING.
What schools did Fernanda Silva attend?
Fernanda Silva attended University Of Liverpool, Universidade Católica De Brasília, Nyu Stern School Of Business, Fgv, Faculdades Integradas Do Oeste De Minas.
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