Lead Qa Engineer
Current- Lead various high profile/highly visible quality assurance projects.- Lead teams with specific assignments, including myself.- Determined task lists and effort estimates, then communicated information to managers.- Created test reports and other metrics applicable to the project.- Actively participated in the QA process through requirements/design analysis and development of test plans and strategies, for both internal and external products.- Developed localization, internationalization, and workflow test cases.- Suggested, implemented, and evaluated approaches to testing strategies across a wide variety of platforms.- Performed automation, functionality, performance, and stress tests.- Performed Spanish and Brazilian Portuguese localization and internationalization tests.- Logged defects in bug database with clear and complete information, and tracked the defects to ensure resolution.- Troubleshot basic defects, networking, and operating system problems.- Troubleshot customer defects.- Interacted with the Engineering team to help in problem reproduction, provided information related to the defects, helped in its resolution, and informed the Engineering team of trouble areas.- Analyzed failure reports and made recommendations to improve existing quality assurance processes.- Reviewed customer documentation and verified release media.- Participated on the additional task of introducing Pseudo-Localization while working in parallel with regular work.- Mentored junior team members and new hires.