Chris F. Email and Phone Number
Chris F. work email
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Chris F. personal email
Chris F. phone numbers
As the Director of nCino Service Delivery at SouthState Bank, I bring over 8 years of in-depth experience in nCino product development and engineering. My journey has been marked by a dedication to delivering high-quality solutions, especially in the realm of the bank’s commercial lending operations. I pride myself on my unwavering commitment to both internal and external customer experiences, bolstered by my expertise with software development tools like Jira, GitHub, Bamboo, Circle CI, and AWS Codebuild.Before my current role, I held significant positions at nCino, Inc.—serving as a Senior Engineering Manager and Director of Quality Assurance. There, I led dynamic development teams, pioneered testing best practices, and directly influenced the quality of nCino products by building a robust team of quality assurance professionals. My participation in Salesforce pilot/Beta programs, the nCino ISV program, and consultations with customers on release adoption and testing strategies further underline my comprehensive involvement in the field.I wear multiple hats with pride: a bearer of 6 Salesforce certifications, a Professional Scrum Master I, and a Triple Star Ranger on Trailhead. Above all, my passion lies in nCino, quality assurance, and the world of continuous integration and delivery. My overarching goal? To empower both my team and SouthState Bank with industry-leading Saas solutions.
Southstate Bank
View- Website:
- southstatebank.com
- Employees:
- 5401
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Director Of Salesforce And NcinoSouthstate BankWilmington, Nc, Us
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Director Of Salesforce & NcinoSouthstate Bank Oct 2023 - PresentWinter Haven, Florida, Us
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Commercial Ncino Delivery ManagerSouthstate Bank Mar 2023 - Oct 2023Winter Haven, Florida, Us
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Senior Engineering ManagerNcino, Inc. Jun 2022 - Jan 2023Wilmington, Nc, Us* Lead two development teams consisting of Software Engineers and QA Engineers* Responsible for development/maintenance of nCino Core Commercial functionality* Follow SDLC best practices* Hold teams accountable for delivery of committed work* Tracked sprint velocity to prevent over/under commitment * Reviewed incoming Salesforce release updates and triaged accordingly to prevent negative impact* Collaborate with DevOps on packaging improvements* Defined priority of tech debt to be resolved* Prioritized/defined engineering initiatives | a11y, modularization of managed packaged, resolution of security items -
Associate Director Of Software Quality AssuranceNcino, Inc. Nov 2020 - Jun 2022Wilmington, Nc, Us* Built a team of 9 QA Managers and 51 testers (manual and automation)* Adhered to agile best practices* Reviewed system landscape and updated development standards Managed multi-million dollar department budget for tooling, merit, promotions, annual run rate and all hiring* Architected testing best practices and policies* Ensured adherence and compliance to quality standards* Participate in Salesforce pilot/Beta programs. Providing feedback on business use case &viability* nCino ISV program (build to nCino) | Work with partners to understand nCino platform | provide testing/packaging environments* Consult with customers to provide feedback on their release adoption / testing strategy
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Senior Quality Assurance ManagerNcino, Inc. Jun 2017 - Nov 2020Wilmington, Nc, Us* Managed a team of testers and two QA Managers* Worked with the HR team to define the career ladder and role expectations for testers* Built out a dedicated team of Software Engineers in Test to jump start test automation efforts* Work with development teams to implement a wholistic, team-wide testing approach* Continued to review tools and Quality Assurance organization financials
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Software Quality Assurance ManagerNcino, Inc. Nov 2016 - Jun 2017Wilmington, Nc, Us* Hired, mentored and trained new testers* Worked with HR to create tester career ladder* Led team of QA engineers in a specific line of business* Created dashboards to track testing progress and product quality* Created software testing lifecycle guidelines and best practices
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Lead Software Quality Assurance EngineerNcino, Inc. Apr 2016 - Nov 2016Wilmington, Nc, Us* Coached a team of junior testers on software testing lifecycle* Implemented a streamlined test environment hierarchy to increase efficiencies and save the team time (approximately 2 hours per day) creating test environments* Created regression test plans in collaboration with junior testers* Collaborated with our support and professional services organization to recreate customer issues
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Software Quality Assurance EngineerNcino, Inc. May 2015 - Apr 2016Wilmington, Nc, Us* Ensured acceptance criteria was met on each requirement* Logged defects and provided feedback to development team* Worked in a scrum team with 3 developers* Adhered to agile testing methodology * Created lightweight test plans for features under test* Created test environments to install and test managed packages* Participated in regression testing activities prior to bi-annual release
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Development ConsulantVerizon Wireless Aug 2004 - May 2015Basking Ridge, Nj, Us• Maintain NEA Reporting team VZWebpage and Sharepoint sites• Coordinating remotely located team for software/system releases. • Working with end users for acceptance testing and implementation of software/systems• Working with internal customers to provide needed data and analysis on large business focus projects • Create self service reports for internal customers in SQL Server Visual Studio & Cognos Reporting Studio BI 10• Admin for internal reporting website• Admin for Better Blended Bidding internal system• Coordinate POCs in each NEA center for new B3 (shift bid) data roll-out, validation and approval• Build and maintain several daily/weekly/monthly scorecards for leadership to drive the business • Set up automated data-driven emails, sent to specified end users when a particular event is triggered -
General ManagerPapa Johns Jan 2002 - Aug 2004Atlanta, Georgia, Us* All employee related issues, hiring’s, dismissals, raises, scheduling, training* Handling all day to day operations of a high sales volume store* Inventory procurement, maintaining proper labor percentages* Local marketing -
Nuclear, Biological And Chemical Defense SpecialistUnited States Marine Corps Jan 1998 - Dec 2001Washington, Dc, Us* Giving classroom instruction and field training to Marines, in the use of NBC safety gear and survival in the event of an NBC attack* Developed training manuals and training aides in conjunction with other battalions and batteries for classroom instruction* Maintaining multi-million dollars equipment warehouse* Received Navy Achievement Medal, Marine Corps Meritorious Mast, 2 meritorious promotions
Chris F. Skills
Chris F. Education Details
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University Of Mount OliveAssociate In Science -
United States Marine Corp
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Ncino UniversitySalesforce.Com Admin Certification Preparation Course
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Trailhead By Salesforce
Frequently Asked Questions about Chris F.
What company does Chris F. work for?
Chris F. works for Southstate Bank
What is Chris F.'s role at the current company?
Chris F.'s current role is Director of Salesforce and nCino.
What is Chris F.'s email address?
Chris F.'s email address is ch****@****ino.com
What is Chris F.'s direct phone number?
Chris F.'s direct phone number is +191079*****
What schools did Chris F. attend?
Chris F. attended University Of Mount Olive, United States Marine Corp, Ncino University, Trailhead By Salesforce.
What are some of Chris F.'s interests?
Chris F. has interest in Social Services, Children, Economic Empowerment, Civil Rights And Social Action, Politics, Education, Environment, Science And Technology, Disaster And Humanitarian Relief, Human Rights.
What skills is Chris F. known for?
Chris F. has skills like Leadership, Customer Service, Sales, Telecommunications, Team Leadership, Microsoft Office, Call Centers, Team Building, Wireless, Troubleshooting, Project Management, Customer Satisfaction.
Who are Chris F.'s colleagues?
Chris F.'s colleagues are Pat Stanley, Roderick Gaines, Denise Kerekes, Christy Truitt, Lori Pearce, Jay Musleh, Kevin Rourk.
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