Jon Fernandez Email & Phone Number

Santa Clara, CA, US

Enterprise Engineering | Developer Productivity | AI for Business

Menlo Park, California, US

Cary, NC, US

• As head of Epic's IT engineering team, I led a global team of over 100 engineers and leaders covering hybrid cloud infrastructure, end user services, identity and access, internal product development, IT compliance.
• Set strategy and deliverables for major Epic initiatives.
• Doubled the department size and optimized the org design to supportEpic’s rapid growth by creating new service teams including Client Engineering, Cloud Apps (SaasOps), Software Engineering, Service Management, and.
• Led initiatives transforming collaboration to a post-pandemic world such as virtual GPU-intensive workstations at scale, zero-trust authentication with our identity and network services, and data-informed decision.
• Drove developer productivity initiatives by closing the gap between data and compute. Tactics included edge-computing deployments and optimizing cloud regions for reducing latency.

San Francisco, California, US

• Led the IT Infrastructure, Network, Client Platform, and Application Engineering teams. Also led Identity, VDI, and IT Asset Management functions.
• Focused on the strategic direction of IT Engineering, with the goal of maximizing productivity and optimizing services.
• Guided Gusto’s technology decisions and readiness going from fully in-office to fully-remote after Covid-19. Our transition to fully remote was seamless without any interruption to business.
• Built an offshore 1,000-person call center using a secured BYOD model that ensured matching locations to the contractors.

Sunnyvale, CA, US

• Leading a team of 18, my vision was to utilize and expand the wealth of data across IT to guide us on creating a better experience for our users.
• Established global systems and software engineering teams running LinkedIn’s Client Platform (35,000+ endpoints across Mac, Windows, Mobile, Linux), VDI service, IT analytics platform, and the ITAM program.
• Developed a new paradigm for endpoint services by pivoting our focus from siloed device management (based on platform) to a truly device, location, and platform agnostic service (device as a service). This requires a.
• Transformed team towards a DevOps model by sponsoring IC initiatives that emphasize development effort (thus closing the gap between ops and dev). Created a team-wide education program designed to support career.
• Office 365 migration from Google, cloud-based “VDI everywhere” initiative, automated request approval workflows.

Palo Alto, California, US

• Engineering lead owning all user facing technology services for Broadcom.
• As acting manager and team lead, we created products that managed 30,000 Mac and Windows devices, offered over 500 version-controlled applications in an eye-pleasing, simple catalog with a fully automated self-service.
• Reduced imaging time 90% through a zero-touch deployment processand created a self-service re-imaging service. Our automation and client monitoring efforts eliminated Level-0 support and reduced Level-1 incidents by.

Napa, CA, US

Basking Ridge, NJ, US