Juliet Fernandez Email & Phone Number

Ajax, ON, CA

Toronto, Ontario, Canada

* Plan, coordinate, and manage all stages of projects related to various Enterprise System* Lead cross-functional teams to deliver projects on time and within budget to ensure alignment with business goals and stakeholder expectations.* Coordinating the seamless integration of various enterprise systems to enhance operational efficiency and data.

Bangalore, India

• Build and maintain client-facing website on a weekly basis
• Monitor incoming client messages and divert them as relevant
• Create and manage project, features, requirements, and development tasks using Trello
• Perform user acceptance testing
• Provide overall project status updates to the business leadership.

Greater Minneapolis-St. Paul Area

• Client: Ecolab, St. Paul, MN
• Lead Business Systems Analyst on Catalyst 4A (phase) project’s Field Alignment Management/ Sales Alignment Management (FAM/SAM) system
• Identified and developed required data models for updated system in collaboration with database architect
• Developed and managed sprints for development efforts, conducted daily scrum and bi-weekly sprint planning sessions, managed project Sprint boards (including creating user stories, sprint grooming, capacity planning.
• Managed complete end-to-end testing process in HP ALM including creating test cases for string testing and user acceptance testing (UAT) and coordinated test implementation with business users.
• Work with the business to gather and define business/ user requirements, and manage in HP Quality Center

Greater Minneapolis-St. Paul Area

• Company provides Change Management Consulting and Leadership Training Development
• Conduct market research to understand competition and identify opportunities for marketing products
• Develop training material for the various training seminars as subject matter expert
• Design and manage training using Learning Management Tool CourseSites by Blackboard
• Deliver in-person training to clients
• Manage Marketing and Administrative activities for company

Greater Minneapolis-St. Paul Area

• Document business and IT requirements
• Create and manage requirements documents and relevant artifacts
• Work with business leadership and development team to update and maintain the product
• Create process diagrams to aid development
• Worked with UX Designer to design UI based on business requirement
• Major projects: Enhancements for Small Books Division.

Bengaluru Area, India

• Conducted customer interactive surveys to understand factors influencing purchase behaviors
• Analyzed sales data over the last year to assess declines
• Implemented steps to induce growth in sales
• Temporary assistant supervisor for store’s apparel division to learn hands-on people management
• Implemented new in-store promotions for the Summer collection

Bengaluru Area, India

• Undertaken as a pre-requisite for the MBA program at Christ University.
• Studied L&T’s corporate departments, with focus on hierarchy and department functions
• Worked with the company’s HR manager to understand the corporate structure of the company and the roles and responsibilities of employees.

Master’S Degree, Global Marketing Management

Diploma Of Interior Design, Interior Design

Master Of Business Administration (M.B.A.), Information Technology Project Management

Master’S Degree, Information Technology

Master Of Business Administration (M.B.A.), Marketing

Bachelor’S Degree, Business Management - Marketing Management