Fernando Aguilera Email & Phone Number

Irvine, California, United States

Proficiently managed PC and Mac systems utilizing SCCM, Intune, and Jamf.● Handled an average workload of 60 daily tickets.● Expertly built and deployed software packages using Jamf.● Assisted in resolving retail network issues, including Internet connectivity, register, printer, pin pad, switch, modem,and related matters.● Successfully imaged and configured MacBook Pro and Lenovo Laptop systems.● Performed hardware upgrades and replacements for laptops, including batteries, speakers, RAM, storage, and Wi-Ficards.● Delivered both on-site and remote support to the team.● Managed Office 365 operations utilizing Azure, Microsoft Exchange, Microsoft Endpoint, and related tools

● Demonstrated ability to design, implement, and maintain network security measures, including firewalls, intrusiondetection systems (IDS), intrusion prevention systems (IPS), and VPNs.● Proficiency in developing and executing incident response plans, including identifying and mitigating securityincidents and coordinating with relevant stakeholders.● Familiarity with a range of cybersecurity tools and software, such as SIEM● Ability to analyze and leverage threat intelligence sources to proactively identify and mitigate security threats.● Strong analytical skills to assess complex security threats and vulnerabilities and develop effective solutions.