Fernando Da Cruz Alves Email & Phone Number
Who is Fernando Da Cruz Alves? Overview
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Fernando Da Cruz Alves is listed as Product Owner at Radix Brasil, based in Esteio, Rio Grande Do Sul, Brazil. AeroLeads shows a matched LinkedIn profile for Fernando Da Cruz Alves.
Fernando Da Cruz Alves previously worked as Senior Project And Innovation Assistant at Unicred Porto Alegre and Senior Administrative Assistant at Unicred Premium. Fernando Da Cruz Alves holds Bacharelado, Sistemas De Informação, Transferido Do Curso De Ciências Da Computação from Universidade Do Vale Do Rio Dos Sinos.
Email format at Radix Brasil
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About Fernando Da Cruz Alves
Hello! I'm Fernando, a professional with 13 years of experience in Credit Cooperatives and Telecommunications. I began my career in mobile network technical support, participating in various projects as needed by the company. Since 2016, I've been working in credit cooperatives, fulfilling roles such as Process Analyst, Product Manager, and Product Owner. I'm dedicated to innovation, products, projects, and technology, with expertise in process management, solution development, and strategic partnerships. I stand out for offering creative solutions, delivering tangible value, and communicating effectively, aligning, motivating, and guiding teams. My passion for technology goes beyond tools; it resides in the deep integration of business with innovative technological solutions. I believe in the power of technology as a catalyst to drive products, solve challenges, and create value. In each project, I strive to understand the essence of the product, ensuring solutions aligned with strategic objectives. I highlight my ability to learn quickly, adapt to dynamic environments, and excel in interpersonal relationships at all management levels. Currently, I'm exploring opportunities to apply and expand my skills not only in Product Management but also in Service Delivery Management, aiming to make a positive impact on products, projects, and service delivery. Connect with me to explore collaboration opportunities and drive growth together! Product Management | Product Discovery | Product Analytics | Service Delivery Management
Fernando Da Cruz Alves's current company
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Fernando Da Cruz Alves work experience
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Product Owner
Current
Senior Project And Innovation Assistant
- Agile Product Ownership: Requirements Elicitation, Backlog Prioritization.
- Process and Project Management with a focus on Innovation.
- Strategic relations and partnerships: API deployment with a major player in the events sector.
Senior Administrative Assistant
- Projects, Technology, and Development: Web project coordination, Business Rules Definition, Requirements Elicitation.
- Processes Management & Automation (BPMS): Redesigned the health product processes, achieving over a 100% revenue increase.
- Customer Service & Relations.
Administrative Assistant
- Collections and Key Performance Indicators management.
- Customer Service and Relations.
Technical Network Management Assistant
- Network & Infrastructure Management: Supervised SLAs, handled incidents using BMC Remedy, provided remote support collaborating with field technicians, and maintained major clients' Direct Dialing In (DDIs), including.
- Operational Reporting: Drafted daily technical activity reports and documented site vandalism with photographs and descriptions.
- Financial Management & Client Relations: Oversaw billing and tailored budgeting for the client (Vivo) and audited extra-contractual service billing for financial performance enhancement.
Administrative Assistant
- Incident Management & Support: Managed SLAs and incidents using BMC Remedy, offered remote support while working with field technicians.
- Schedule & Maintenance Management: Oversaw the schedule for preventive maintenance performed by field technicians.
- Network Infrastructure Monitoring: Monitored the infrastructure networks for the client (Claro).
- Resource & Inventory Management: Controlled and inventoried the spare parts stock for the Claro project.
Fernando Da Cruz Alves education
Bacharelado, Sistemas De Informação, Transferido Do Curso De Ciências Da Computação
Bacharelado, Ciência Da Computação (Transferido Para Sistemas De Informação)
Bacharelado Em Administração, Administração De Empresas, Curso Pausado
Frequently asked questions about Fernando Da Cruz Alves
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What company does Fernando Da Cruz Alves work for?
Fernando Da Cruz Alves works for Radix Brasil.
What is Fernando Da Cruz Alves's role at Radix Brasil?
Fernando Da Cruz Alves is listed as Product Owner at Radix Brasil.
Where is Fernando Da Cruz Alves based?
Fernando Da Cruz Alves is based in Esteio, Rio Grande Do Sul, Brazil while working with Radix Brasil.
What companies has Fernando Da Cruz Alves worked for?
Fernando Da Cruz Alves has worked for Radix Brasil, Unicred Porto Alegre, Unicred Premium, Unicred Projeta, and Ezentis.
How can I contact Fernando Da Cruz Alves?
You can use AeroLeads to view verified contact signals for Fernando Da Cruz Alves at Radix Brasil, including work email, phone, and LinkedIn data when available.
What schools did Fernando Da Cruz Alves attend?
Fernando Da Cruz Alves holds Bacharelado, Sistemas De Informação, Transferido Do Curso De Ciências Da Computação from Universidade Do Vale Do Rio Dos Sinos.
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