Systems Analyst
CurrentCustomer: Banco Santander (Softtek)Industry: BankingProject Info: Technical support.Time-frame: 2022 to PresentRole: Systems AnalystMain Activities:• Technical support with analysis and workaround solutions for processing incidents in all bank systems, in the homologation, acceptance, and production environments.• Meetings with analysts/developers to discuss solutions for processing incidents, contributing with ideas and suggestions for problem resolution.• Worked collaboratively with the team to ensure that incidents were resolved according to established procedures and deadlines, maintaining constant communication with all involved in the process.Customer: Banco SafraIndustry: BankingTime-frame: 2020 to 2022Role: Systems AnalystMain Activities:• Meetings with analysts/developers to understand the projects in development.• Development of applications and processes to meet business needs.• Maintenance of existing applications and processes, meeting customer requirements.• Technical support for the development and improvement of applications and processesCustomer: Walmart BrasilIndustry: RetailerTime-frame: 2012 to 2020Role: Systems AnalystMain Activities:• DCs conversion project support.• Review of the functional specification for the Integration Projects.• Unit testing and integrated testing for LTM / GTMS integration projects.• Assistance to analysts to use various tools in the Mainframe environment.• Support for integrated and quality tests for CD conversion projects.• Maintenance of the Tax Calculator module.• Maintenance of changes in the Fiscal Bridge and LTM system.• Peer Review in the functional specification for the Tax Simplification and other projects.• Maintenance in the COBOL and DB2 code to implementation of Tax Simplification project.• Unit testing and integrated testing for Tax Calculator and Fiscal Bridge projects.• DB2 Support for development and implementation of new projects