• Oversaw a team of network engineers, providing guidance and support to ensure successful implementation and maintenance of network systems and equipment.• Conducted regular network audits, identifying and resolving potential security vulnerabilities to safeguard sensitive data and ensure compliance with industry regulations.• Collaborated with cross-functional teams to design and implement network solutions for new projects, driving efficient communication and seamless integration of… Show more • Oversaw a team of network engineers, providing guidance and support to ensure successful implementation and maintenance of network systems and equipment.• Conducted regular network audits, identifying and resolving potential security vulnerabilities to safeguard sensitive data and ensure compliance with industry regulations.• Collaborated with cross-functional teams to design and implement network solutions for new projects, driving efficient communication and seamless integration of systems. Show less

• Solution of problems reported at the level of routing protocols such as OSPF, BGP, IS-IS and EIGRP.• Analysis and solution of physical issues in routers, switches, APs, Firewalls, Balancers and DNS from the Uninet network of different technology providers such as CISCO, Juniper, Huawei, Meraki, F5.• Analysis of massive client failures that reported navigation problems, bandwidth asymmetry, intermittency, quality of service, VPN, CGNAT and TCP and UDP port security.

• Supported users by phone with problem resolution. • Troubleshot hardware and software to determine and rectify network problems. • Answered and triaged requests for assistance in order to provide top-notch support. • Delivered network technology training to junior team members and end-users, enhancing knowledgebase and team productivity. • Monitored network performance and provided network performance statistical reports for both real-time and historical measurements.