- Lead Operations Associates through their shift, ensuring safe, productive work, and handle daily operations.- Provide real-time performance feedback to Operations Associates and coordinate next steps with Site Managers- Help improve operations. Contribute ideas to improve quality and customer experience. - Train new operations associates - Inventory and spoilage management.

- Processing material to safety & productivity standards in the warehouse.- Stock receivables and manage inventory,including shelf life.- Pick orders that come through the app, pack the order and hand off to our drivers.

• Manage current and potential customers efficiently, selling products and services such as: credit cards, loans, mortgages, saving accounts, cheking accounts, investments plans, among others. • Build rapport with customers Nurturing strong, long-standing relationships.• Proactively take ownership of resolving and preventing client banking problems.• Encourage customers to use digital banking, assisting them to better manage their banking needs.• Maintains client confidence and protects bank operations by keeping information confidential.

• Effectively deal with all inbound calls.• Handle dissatisfied clients in a polite and professional manner, and strive to resolve their issues.• Complete accurate transactions in a timely manner.• Build rapport with customers by active listening, asking the right questions and offering solutions.