In my current position, I specialize in customer service, providing effective solutions to your shipping and delivery needs. I strive to find the most beneficial balance for both parties, always ensuring profit margins for the companies involved. In addition, I maintain an excellent rapport with customers to maintain and strengthen our business relationships.

To ensure efficient and effective management of companies' gasoline credits, facilitating their operations and improving their fuel-related financial processes. Through travel and negotiation assistance and the offer of customized payment solutions, we seek to optimize companies' resources and ensure their satisfaction and loyalty.

As Morning Shift Manager in Sales and Production at Inblabnk, I supervised the production team, improving the efficiency and quality of graphic solutions. I managed and exceeded monthly sales goals through effective strategies and maintained strong relationships with existing customers. In addition, I planned and organized the team's tasks, optimizing resources and work time.

I provided customer service through the telephone line in the collection and credit area. I was in charge of the collection process, offering solutions to customers' financial problems with our company, always prioritizing excellent customer service. In addition, I acquired knowledge in technical support in a proactive way.