Manages the Final Control Latin America Operations and PMO Teams35 people reporting directly and indirectly: Project Managers and Team LeadersDirect responsible for business unit sales target, project margin uplift, delivery performance service levelPlan and define projectsCoordinate and oversee the execution of projectsManage the scheduleMonitor the budgetMeasure and report progressOverseeing daily operationsIdentifying and addressing problems and opportunitiesManaging the budgeting, planning, reporting, and auditingEnsuring regulatory complianceDeveloping operational policies and procedures

Manages and directs the work of a project teamHas overall responsibility for managing scope, cost, schedule, internal staffing and outside vendors, and contractual deliverableLeads the most complex projects and guides the work of subordinatesReports to General ManagerManages subordinate staff in the day-to-day performance of their jobsTrue first level managerEnsures that project/department milestones/goals are met and adhering to approved budgetsHas full authority for personnel actionsExtensive knowledge of department processes

1. Oversees team of inside sales specialists to ensure the close of contracts for partner programs, at defined monthly goals, that ensure partner and customer satisfaction.2. Manage a team of sales specialists (Project Team, Service Team and MRO Team) that contact partners through, but not limites to, phone calls, email, mailings, fax and seminars to communicate opportunities to extend initiatives with the company. 3. Conduct selling efforts as needed. 4. Facilitate new processes, tools, communications, training and methodologies to ensure sales program's success across teams and departments throughout the company. Serve with other departmental management to facilitate relationships among members of these various departments and locations in order to achieve the organization's goals and objectives. 5. Collaborate with marketing, support, community management, internal systems, product management and account management to facilitate new programs, messages, campaigns and offerings. 6. Facilitate programs to gather requirements and features from customers and their communities to augment sales, marketing, development, support, product management, and business and technology partnerships, and others as needed. 7. Identify revenue programs and facilitate finance, legal and sales practices. 8. Oversee resource planning, reporting, territories, incentives and communications for the assigned team. 9. Participate in client interactions to ensure cross-training, customer satisfaction and management involvement regularly. 10. Ensure reporting and communications is frequent and bi-directional.

1. Ascertain that Project Engineers are well qualified and are efficiently carrying out duties assigned. 2. Properly layout a project, making certain that the proper grades are followed and the structure are accurately located. 3. Review the job schedule and cost breakdown, resolving all differences of opinion with all teams involved at the beginning of the job. 4. Have a thorough knowledge of the plans and specifications for each project assigned. 5. Keep the progress schedule current, review schedule status and job costs at least once each month. 6. Insure that all change orders are properly executed. 7. Attend, on request, all technical meetings for the purpose of discussing job progress and problem areas. 8. Maintain close communication with all teams on any unforseen problems which may develop.

To be responsible for coordinating activities and resources in support of technical projects that impact multiple departments, systems, or work-flows with moderate to high risk and complexity or multiple projects simultaneously with lesser risk and complexityResponsabilities:• Develops and maintains a detailed project schedule which includes administrative tasks and all sites involved in the project.• Coordinate meetings, including travel arrangements and expense reports.• Maintain Project Managers calendars.• Prepare and/or edit meeting minutes, presentations and tables.• Members, ensure adherence to deadlines.• File all project documents (hard and soft copies)• The detailed schedule will include all project phases and dependencies including at least preliminary engineering, property review and acquisition, detailed design, material procurement, installation, test and turn-up, and site and system acceptance.• Responsible to track project changes and produces updated site based schedule as agreed with engineering and project management.• Compile summary documents, e.g. Product Development Plan, management Summary and Target Product Profile. Collect and include contributions of the Team• Responsible to take input from the business analysts and project engineers to develop and maintain the detailed schedule.

• Ensure efficient and timely administration (process, proof and file) of all orders, including complex orders.• Ensure all complex orders have been technically cleared before order entry.• Answer customer queries to ensure timely delivery of complex orders.• Process credit notes.• Process commission adjustments.• Discuss complex order documentation requirements and delegate to documentation coordinators.• Expedite all orders in own area to maintain high level of OTD.• Resolve any discrepant invoices• Process repair orders and RMA’s.• Write technical proposals for repairs, including prices and delivery.• Provide technical and application assistance to customers.• Able to answer expertly field questions about products and services.• Independently answer advanced sales enquiries for company products and their application, whether received by telephone, fax, e-mail or letter.• Maximise quote to order rate, follow up on quotations as agreed, discuss and arrange customer visits with FSE's as required.• Size and select products appropriate to customer needs and prepare price and delivery within approved guidelines thus providing a commercial and compliant quotation in accordance with the customer and company’s requirements. • Provide advanced after sales service including troubleshooting assistance to customers.• Generate ad follow up of Customer Experience Register forms (”complaints”)• Provide information for marketing gathering on competitor activity.• Assist with training and developing less experienced ISE’s and other team members to understand customer requirements, processes and computer applications.• Communication with customers, field engineers and other colleagues as well as other departments within the company in a professional manner

• preparing well data sheets; • designing and selecting well-head equipment; • drawing up drilling programmes, taking account of desired production flow rates; • obtaining relevant data, carrying out analysis on site and recommending immediate actions as necessary; • carrying out full engineering analyses of rig site data and preparing regular well reports; • monitoring the daily progress of well operations and current daily costs, comparing actual costs with cost expenditure proposals and recommending changes or improvements to rig work techniques, which could lead to optimisation of expenditure; • liaising with specialist contractors and suppliers, such as cement companies or suppliers of drilling fluids; • monitoring safety and ensuring the good maintenance of the well; • adhering to environmental protection standards, in some cases through direct discussion with local governments to ensure compliance with legislative requirements; • establishing and administering drilling and service contracts; • co-ordinating and supervising the work of the drilling team; • undertaking engineering design and the planning of wells (including development work); • designing directional well paths (horizontally or multi-laterally, as appropriate); • managing operations on behalf of small clients; • contributing to conceptual field development design; • working with multidisciplinary professionals to evaluate the commercial viability of the well and monitor progress during drilling; • returning the site to its natural environmental setting if drilling is not to be pursued.

- Engineering support, specifically process design, operation and maintenance of processes, equipment and facilities. Review plant changes and recommend appropriate practices. Ensure corporate engineering standards are met.