Fernando Medrano Email & Phone Number

Advance, Nc, Us

North Carolina, United States

• Support payroll disbursement of multi-state payroll, including garnishment, for over 25,000 employees in the US and Canada on weekly, bi-weekly, and semi-monthly pay frequencies• Processed and tracked department audits for Payroll and Compensation Teams• Pay card registration, setup, and payment election changes for employees• Created and maintained department performance metrics for payroll specialist, increasing productivity• Reduced training and onboarding time by creating procedures, guides, and department trainings• Lead Meetings and department training for new procedures and product releases• Maintained and updated payroll department SharePoint site• Payroll account balancing and GL transaction posting• Bureau of Labor Statistics reporting and data validation• Collaborate with employees on missing or incorrect W-2’s • Payroll tax registration and validation (Federal, State, Local Taxes in 40+ states)

• Manage operations and sales functions including manager overrides, coaching store associates on operations and sales procedures and techniques• Partner with other banking operations to identify referral opportunities, attracting new or deepening existing relationships• Increasing growth activity of store and maintain existing relationships (Consumer, Small business, and referrals)• Train, coach, and mentor store associates to develop skills, increase performance, and ensure excellent customer service• Conduct front line associates monthly one-on-one and performance evaluations• Vault teller and Cash Ordering/Shipping• Create weekly staff schedule