Fernando Miranda Email and Phone Number
Experienced Sales, Supply Chain, and Analytics Leader | Driving Growth and Operational Excellence 🌐As a Sales Manager in the metals industry, I bring a proven track record of optimizing operations and driving growth across the Americas. At BMW Canada, I enhanced customer satisfaction and cost efficiency as a Logistics Supervisor, implementing digital solutions that increased productivity by 50%.My expertise in business intelligence, finance and data administration, utilizing SAP, Salesforce, and Power BI, has led to significant strategic insights and process improvements on projects exceeding $7M budget. I hold an MBA from the University of Canada West and a bachelor's in international business from Universidad del Tolima.Fluent in English, Spanish, and Portuguese, I excel in international collaboration. I am committed to continuous learning and industry leadership, and actively contribute to educational initiatives like TEDx and children's education projects.
Sinometal Group(Hong Kong) Co.,Ltd
View- Website:
- sinometalgroup.com
- Employees:
- 8
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Sales ManagerSinometal Group(Hong Kong) Co.,Ltd Sep 2023 - PresentVancouver, British Columbia, Canada- Successfully manage customer inquiries, ensuring timely responses, accurate information, and efficient order facilitation.- Drive market and customer development efforts, establishing a comprehensive regional customer database.- Oversee the preparation, review, and signing of sales contracts to ensure seamless transactions.- Maintain organized customer and sales data records, ensuring accessibility and accuracy.- Expertly collect and analyze sales and market data, providing valuable insights for informed decision-making.- Fulfill additional tasks assigned by leadership, contributing to overall team success.
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Logistics Supervisor - Bmw CanadaAct-Logix Dec 2022 - Jul 2023Vancouver, Columbia Británica, Canadá• Managed Returns and Claims for BMW Canada’s warehouse operations.• Led a team that received the Team Award for the most improved BMW SDR globally in 2023.• Standardized and digitalized returns and claims processes, increasing productivity by 50%.• Reengineered the claim process for scratches, resulting in annual savings of CAD $1.2 million.• Coordinated and audited progress of claims and returns, ensuring customer satisfaction. -
Invoice To Cash Power User Analyst - Latin AmericaJohnson & Johnson Jun 2021 - Mar 2022• Led a project with a budget of USD $4 million for data integration between financial and logistics sectors.• Administered SAP finance module FSCM, Salesforce, and APPIAN for a Latin America team of 65 users.• Managed an Account Receivable project, integrating delivery and finance data, leading to a 30% reduction in the accounts receivable portfolio. -
Business Intelligence Analyst – Latin AmericaJohnson & Johnson May 2018 - Jun 2021• Led the implementation of a USD $3 million SAP EDI project for Latin America in the consumer sector.• Provided Master Data and Business Intelligence support for 17 countries' work teams in the Medical, Pharma, and Consumer sectors.• Two recognitions received for Data Discipline Latam implementation and adaptability in the medical sector.
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Cam -Client Account Manager - LatamItos May 2017 - May 2018• Managed key accounts, including Medtronic, Pandora, Subway, and General Electric.• Supervised local teams across Colombia, Chile, Peru, and Brazil.• Coordinated payroll processes with high-quality levels for over 1000 employees.• Advised U.S.-based customers on taxes and legal aspects of their Latin American subsidiaries. -
International Trade Operations AnalystTagua Logistics Jul 2016 - May 2017• Managed import and export processes between Latin and North America, Europe, and Asia.• Advised 65 clients on documentation, customs operations, and international logistics.• Contributed to BASK certification activities for document standardization and import process traceability. -
Customer Service - Portuguese AgentGroupon Jan 2016 - Jul 2016• Generated statistical reports on client interactions to track team's service quality.• Provided practical solutions to customers regarding payments and service-related inquiries.• Maintained a service quality rating above 95% for six consecutive months. -
International Business InternUniversidade Federal De Viçosa Jun 2014 - Aug 2014Minas Gerais, Brasil• Prospecting leads in target markets • Creating new international relations for the university • Being able to identify new prospects to invest in the startup and projects. • Creating a database that included 80 new prospects and 7 compromises for investments.
Fernando Miranda Education Details
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International Business/Trade/Commerce -
Agricultural Administration
Frequently Asked Questions about Fernando Miranda
What company does Fernando Miranda work for?
Fernando Miranda works for Sinometal Group(Hong Kong) Co.,ltd
What is Fernando Miranda's role at the current company?
Fernando Miranda's current role is Sales Manager | MBA |.
What schools did Fernando Miranda attend?
Fernando Miranda attended University Canada West, Universidad Del Tolima, Servicio Nacional De Aprendizaje (Sena).
Who are Fernando Miranda's colleagues?
Fernando Miranda's colleagues are Jenny W., Victor Haruna, Ju Zhao, Amber Yang, Leo Sinometal, Jane Zhang, Jenny W..
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Fernando Miranda
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