Lad Managed Cloud Senior Manager
Representing the LAD region as Brazil Country Manager for Industry Verticals onManaged Cloud Services, since Jun’13. Leaded Global COE (Centre of Excellence) for Exalogic/Exalytics on Managed CloudServices, From Aug’10 to May’13. In charge of Advanced Customer Services Delivery (ACS) practice in Brazilo From Jul’07 until Jul’10, in charge of ACS Delivery, responsible for re-organizing allbusiness practice conducting for strong Revenue/Margin growth overachieving all goals.o Responsible for over 50 Professionals team focused on ACS on Advanced SupportServices covering Oracle Tech, Siebel, Hyperion, BEA and Metasolv on important localand international Companies (Banking, Natural Resources, Telco, etc.)o Developing strategic partnerships with main IT Services providers On Demand PMO for Editora Abril RAIZ Project - Infrastructure Outsourcingo Assuring a daily Executive level presence during the project mitigating risks due to anOracle Standardized Resources Management Program coordinating to a uniquecommunication point.o Improving the quality of the project deliverables by “Best Practices” and PM experience,technological architecture and IT Services Management processes developing anexcellent customer relationship.