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@caloptima.org
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9 phones found area 951, 909, 661, 805, and 562
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LinkedIn matched
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Fernando Olvera is listed as IT Helpdesk Analyst (Retired) based in Riverside, California, United States. AeroLeads shows a work email signal at caloptima.org, phone signal with area code 951, 909, 661, 805, 562, and a matched LinkedIn profile for Fernando Olvera.
Fernando Olvera previously worked as IT Helpdesk Analyst at Caloptima and Helpdesk Support Analyst at Kforce Inc / Kaiser National Helpdesk. Fernando Olvera holds Diploma, Computer Technician from American Technical Institute.
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AeroLeads found 1 current-domain work email signal for Fernando Olvera. Compare company email patterns before reaching out.
Information Technology Support Analyst, A+ Certified with experience in Helpdesk - Desktop Support and PC Setup-Deployment with excellent customer service skills, Bilingual English-Spanish.Excellent customer service skills. Specialties: Laptops
Listed skills include Active Directory, Troubleshooting, Windows Xp, Technical Support, and 11 others.
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Orange County, California Area
Assisting CalOptima Employees over the Phone and Email by resolving technical support issues. Provided 80 % phone support - Achieved 75 % 1st. call resolution answering 30-35 calls for Technical help and document calls using Service Management Software Tracking System. Active Directory Administration. Resetting user’s account, passwords, GAL & Groups.
Corona, Ca.
Helpdesk Support Analyst. Currently assisting Kaiser Employees with software deployment across all departments.Document service calls utilizing Remedy ITSM. Software deployment using NexdGen.
Redlands, Ca.
Provide Helpdesk Support to Health Care Facilities serviced by Epic Management, LP.Support for Citrix enviroment using PC's with Windows 7 and XP, Thin Clients Systems with WIN 7. Supporting and Admin of several Health Care applications used in a Health Care enviroment:Meditech RCH EMR, Health Access, Mckeson, BMG e-Chart Production, Horizon Practice.
Rancho Cucamonga, Ca.
Provide Helpdesk and Desktop Support.Assisting IT Manager on daily operations. Windows 7 and Windows 8 Support.Active Directory Administration. MS-Exchange 2003/2008 Admin.MS-Office 2007 Support.VOIP SupportPrinter Support for client's.
Redlands, Ca.
Provide Helpdesk Support to Health Care Facilities serviced by Epic Management, LP.Support for Citrix enviroment using PC's with Windows 7 and XP, Thin Clients Systems with WIN 7. Supporting and Admin of several Health Care applications used in a Health Care enviroment:Meditech RCH EMR, Health Access, Mckeson, BMG e-Chart Production, Horizon Practice.
Universal City, CA
Provide Helpdesk/Desktop support for Universal Music business units.Decreasing company downtime by resolving employee technical support issues. Achieved 60 % 1st. call resolution answering 30-35 calls for Technical help and document calls using Remedy Tracking System.Active Directory Admin. Resetting user’s account, passwords, GAL & Groups updates. IP.
Pasadena, Fontana, Riverside, Ca.
PC Deployment:o Installed and configured Windows Deployment Services.o Created Performed Boot and Capture image.o Installed Image.Lotus Notes 6.5.2 deployment for Kaiser Employees.Replacing Ms-Outlook with Lotus Notes email system.Installation, configuration and phone support of Lotus Notes for Doctors and employees.CMT administration.Environment: Lotus.
Universal City, Ca.
Provide Internal Desktop/Helpdesk support to global business units.Supported for various Operating Systems and hardware\software applications. IBM Mainframe, AS400 and Citrix administration. Assisting Universal employees globally over the phone to resolve their computer problems and minimized down time.Answered around 35 calls a day, using Remedy Tracking.
Pasadena, Ca.
I was performing a PC Setup and Deployment for company migration to new Operating System. PC Deployment:o Installed and configured Windows Deployment Services.o Created Performed Boot and Capture image.o Installed Image.Setup and configured Desktops, Laptops computers and network printers.Provided desktop support after the Migration has been completed..
San Jose, Ca.
Notebook Specialist Hardware and Software support. Return Merchandise Authorization Assessment Technician.I worked with the Technical Research team for hardware and software applications installed on Acer Desktop/Laptop Systems. I provided help to Technical Support Representatives assisting Acer customers by phone.
In was in charge of a team of 12 technicians, providing assistance to customers over the phone to resolve technical problems.Ensured the best technical support for our customers. Provided maintenance and repair of computer systems and peripherals.Scheduled priorities for the team of 12 technicians. Conducting weekly team meetings to increase our.
Supervising a staff of 10 technicians.Scheduled and delivered computer rentals to customers, including shipping and receiving responsibilities.Diagnosed, repaired and configured computer rentals such as IBM, Compaq, Macintosh.On-Site support.Environment: Win95, Win98, WinNT, Macintosh, Excel, Wordperfect, Ms-Outlook.
Installed, repaired and set-up computer systems for rentals.Diagnostics, memory upgrades and troubleshooting at customer site, for IBM, Compaq and Macintosh systems.Printer and Peripherals installation and troubleshooting.Environment: Ms-Dos 6.2, Win3.0, Macintosh, Excel, WordPerfect, PowerPoint.
Courses Taken Basic Electronics: Test Equipment Analyze Circuits AM/FM Electronics Analog: AC/DC Active and Passive Components and.
Activities and Societies: Medical Autopsies Regular High School activities
Quick answers generated from the profile data available on this page.
Fernando Olvera is listed as IT Helpdesk Analyst (Retired).
AeroLeads has found 1 work email signal at @caloptima.org for Fernando Olvera.
AeroLeads has found 9 phone signal(s) with area code 951, 909, 661, 805, 562 for Fernando Olvera.
Fernando Olvera is based in Riverside, California, United States.
Fernando Olvera has worked for Caloptima, Kforce Inc / Kaiser National Helpdesk, Appleone / Epic Management, Lp, Frontier Communities-Appleone, and Universal Music Group - Hewlett Packard.
You can use AeroLeads to view verified contact signals for Fernando Olvera, including work email, phone, and LinkedIn data when available.
Fernando Olvera holds Diploma, Computer Technician from American Technical Institute.
Fernando Olvera is listed with skills including Active Directory, Troubleshooting, Windows Xp, Technical Support, Vpn, Help Desk Support, Windows 7, and Microsoft Exchange.
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