Based in Mexico City, I provide technical support to North American Business Unit IT Projects as required based on resource assignments designed by PMO. Project assignments are including technical solutions design and implementation activities. As part of my responsibilities are management troubleshooting, problems, resolution and service request fulfillment based on tickets assigned for any ABF’s business units around of the globe.

I have been a effective and reliable leadership for the analysis, evaluation, and implementation of feasible new technology projectsManage Data Center software, hardware infrastructure, Security Office, Telco and voice systems, including videoconference, information security and collaboration systems. Experience forming and leading cooperative multidisciplinary workgroupsResearching and developing important innovation project to enhanced the architecture of service or processManage IT Infrastruture and Telco providers and contracts. Manage Help Desk Area, enduser's services and compute resources.

Manage the main Deloitte Mexico's Data Center and Servers that support the Nationwide IT Infrastructure Operation. Manage the Windows Services such as the Active Directory and collaborate with all IT Internal Areas supporting Nationwide Networks and other IT areas. Research and develop IT initiative to improve internal process or new IT Services.managed technologies: Windows Active Directory and Services, Novell, Radius, Exchange, Checkpoint, F5, Mcafee, Veritas, CA, NetIQ, CISCO, Dell, HP, NetApp.