It Analyst
Toronto, Ontario
IT Analyst - Operation Support and Improvement (2016 – 2018) • Implemented operational improvements on reporting system to improve the overall effectiveness and efficiency• Applied analytical, technical, and business skills to investigate day-to-day system and process issues, determining the root cause and delivering viable solutions• Managed, maintained, and supported the applicationSenior Report Designer - Enterprise reporting and Business Intelligence (2012 – 2016)•… Show more IT Analyst - Operation Support and Improvement (2016 – 2018) • Implemented operational improvements on reporting system to improve the overall effectiveness and efficiency• Applied analytical, technical, and business skills to investigate day-to-day system and process issues, determining the root cause and delivering viable solutions• Managed, maintained, and supported the applicationSenior Report Designer - Enterprise reporting and Business Intelligence (2012 – 2016)• Modernized dashboards into portals, improving functionality and ease of use• Collaborated with a large team on the upgrade of WebFOCUS• Demonstrated report-writing skills by developing hundreds of reports in accordance with company standardsReport Designer - Reporting and Analytics (2007 – 2012) • Reduced time to create a report by 85% after converting a complex excel report into a solution using dynamic SQL• Communicated with business clients, technical teams and leadership, making complex ideas clear, simple, and understandable• Partnered with several key departments, including Treasury, Compliance, Risk, Total Portfolio Management, Reporting, and Analytics to create several portals Show less