Fernando Pingol Email & Phone Number

An Information Technology professional with 15+ years experience in multitude of technology activities including SDLC, Process Engineering, Infrastructure Implementations, Business Analysis, Project Management, Implementation Management, and Application Operations.Currently ITIL v3 certified with increased focus on Incident Management and Problem Management.Have led and been part of projects from start to successful completion utilizing process optimization and continuous improvement methodologies such as Six Sigma, Lean, and Kaizen Transformations.Provide subject matter expertise and consulting on 24x7 banking Tier 1 critical applications ensuring operational efficiency and zero to minimal impact to our end users.Have been a part of project deployment from beginning to end, I work directly with different functional teams including Development, Project Management, Engineering, Testing Team, Post-Implementation Support, and Technical Documentation teams.Document training materials and successfully cross-trained onshore and offshore resources to act as either primary or backup application operations support.Knowledgeable working in both Windows and UNIX-based environment and with applications such as Feedhub, Autosys, Weblogic, and OCP.Current focus is on Agile Framework, DevOps, and Microsoft Azure

Listed skills include Itil, Sdlc, Process Engineering, Project Management, and 15 others.