 Responsible for Global Corporate Operations delivering consistent, effective and cost effective services to internal and external users across: IT, Real Estate and Workplace Services (Facilities), EH&S (Environmental Health & Safety), General Procurement and People (HR) (dotted-line) Building teams, processes, policies and procedures from the ground up to support the evolving needs of Lilac Solutions in its quest to scale. Applying two decades of experience in fast paced, growth environments where fast, data driven decision making is needed to succeed. Partner with C-Suite and other executives to drive organizational change to ensure the right corporate structures are in place to support the business as it evolves - e.g. support and implementation of tools and systems for Financial planning, Engineering workflows,Procure-to-Pay, Salesforce; as well as processes and infrastructure - e.g. Facilities space planning, BCP, Physical and Data Security, Life-cycle management for NPI (New Product Introduction). Drove 50% reduction in major OPEX and CAPEX expenditures in non-mining project related expenditures to reduce start-up burn-rate and extended cash-flow

Led/co-led various strategic programs for Hardware Product Area:2022/23 Workforce Planning and Focus EffortsPixel Telemetry ImprovementsPixel Other (confidential project)

 Responsible for leading a team of ~80 Engineering Program Managers (EPM), Engineering Program Specialists (EPS) and Module EPM in charge of delivering NPI (new product introduction) of Pixel projects developed in Taiwan (e.g. Pixel 4a, 4a5G, 5a5G and several other confidential projects) Working closely with hardware and software engineering, supply chain operations, Reliability and Product Management to develop new products from concept to launch while ensuring schedule (on time delivery), cost (unit economics) and quality (ARR/yield) - as tracked through PDP (product development phases) Delivered/launch of all 2020 and 2021 projects design by Pixel Taiwan Engineering to plan Responsible for ensuring all project budgets are met and/or savings realized by optimization of resources, reduction in engineering spend or negotiation with supply base (CM)

 Expat Assignment to drive (and see through) the integration, assimilation and overall success of the 2,000+ team joining Google through the aforementioned HTC R&D acquisition Build regional and global capabilities for this new - much larger - organization to operate efficiently (labs, systems, tools, processes, communications, etc) and deliver high quality/impact work immediately back to the business through new product launches (e.g. creating and delivering Pixel A-series road map)  Duties include ongoing responsibilities from previous role - now based out of Taiwan

 Responsible for driving Pixel's strategy and operations, supporting the business General Manager as his chief of staff  Driving strategic programs to drive Pixel business growth (top line) as well as operational excellence (OPEX, CAPEX) to align with budget/investments Responsible for creating and running the overall business operational cadence to enable fast, collaborative and inclusive decision making as well as visibility and accountability across all cross functional teams (Engineering, Product, Supply Chain, Sales, Marketing, etc) Responsible for being the Business Lead in charge of due diligence and execution of the acquisition of HTC's hardware R&D team in Taiwan (2,000+ people, assets, IP, etc worth $1.1bn)

 Responsible for leading Google's Consumer Hardware Global Demand Planning and S&OP team in support of all Google designed and manufactured products Responsible for scaling tools, systems and processes to enable best in class planning for a diverse portfolio of products in various stages of life cycle (from introduction to end of life) Enable business management and governance processes through effective S&OP for maximizing revenue streams and minimizing risk of excess, obsolescence and overall costs associated to planning accuracy.

 Responsible for leading Google's Consumer Hardware global supply chain in charge of Demand/Supply Planning (raw material and finished goods), Purchasing and Delivery of Google designed and manufactured products -- shipped 10+ products in the last 3 years Responsible for building Demand/Supply Planning, Purchasing and Delivery organization from the ground up, to support Google designed consumer electronic supply chain including Chromebooks, Chromecast and Android Actively managing the daily/weekly/monthly planning activities for consumer hardware designed by Google through its life cycle and stage in the supply chain- Support New Product Introduction launch planning end-to-end to drive contract manufacturing capacity planning and clear-to-build, launch target setting, mitigate stock-out's and drive for stabilizing product post launch- Ensure contract manufacturers and global commodity managers are driving second tier suppliers to desired volumes, lead time and cost to meet program delivery and financial targets- Responsible for the buying and fulfillment of finished good products through Google's Consumer Hardware supply chain with full accountability for its budget.- Drive weekly S&OP processes forum in partnership with Sales and Finance to align and achieve key performance indicators such as weeks of stock, plan accuracy, operational and E&O cost targets- Support end of life planning to demand shape and reduce Google's liability in both raw inventory and finish goods to achieve excess and obsolete targets- Drive on time delivery and continuity of supply of material and finished goods through the supply chain, ensuring flexibility, best cost and quality is achieved.  Heightened awareness and knowledge of supply chain principles to drive for operational efficiency, cost targets and profitability by supporting or leading cross functional engagement with Sales Operations, Logistics, Engineering, Finance and Marketing

 Responsible for all Americas Commercial online operations (including Large Enterprise, Public and Medium Business), with annual revenue of over $6.0B and 3.3 million transactions. - Achieved 3% YoY growth of online revenue through cross-functional execution of offer management, pricing and merchandizing strategies - Piloted and launched new sales ready lead generation processes leveraging online and offline business intelligence such as browse patterns, purchase history and market basket analytics yielding $15M of accretive pipeline quarterly - Achieved online adoption growth of 15bps in North America and 10bps in Latin America through inorganic growth strategies such as acquisition of new customers and reactivation of passive buyers Actively engaged in product and tool redesign initiatives to improve platform performance, stability, accuracy serving as both Voice of the Customer and the Business - Delivered and migrated 18,000 US customers to new Commercial platform in 2013  Deepen customer procurement relations with Dell by integrating ERP systems, to foster customer’s repeat buying behavior by partnering with account teams, contracts and proposals teams to sell Dell’s online capabilities at time of RFP’s

 Lead the order fulfillment team supporting all US Commercial business units (including Large Enterprise and Public) representing 39% of Dell’s worldwide revenue  Achieved and sustained 90% SLA in backlog management of orders to adhere to estimated delivery dates at time of sale by building a data driven large order tracking process to enable long term planning - Enforced sales use of pipeline management tools such as SalesForce to ensure large order tracking and reduce variability impact to supply chain - Established end-to-end cross-functional S&OP processes and ownership of demand planning and governance through product life-cycle to ensure continuity of supply and best CE Drove strategic expedition and escalation of business critical orders through Dell, suppliers, and factories to maximize CE and minimize cost to the operation Participated in customer advocacy committees to, driving supply chain redesign initiatives to mitigate impacts to end users, improve communication, and drive visibility to customer demands

 Achieved reduction of Cost of Dissatisfaction (COD) by 44% in US Large Enterprise business unit, saving the company $16M in two quarters - Lead/Participant on several key strategic projects to drive COD reduction such as Returns Management Council, Sales Concession Approval process, Server, Software and Peripheral LOB focus team and others to achieve the above goal

 Led multiple manufacturing operations teams ranging in size from 30 to 120 people across multiple disciplines such as kit, assembly, packaging, shipping and inventory management - Desktop Operations – 130,000 units per quarter (~$117 million in revenue). Key accomplishments: improved desktop throughput by 40% YoY while maintaining Six Sigma level quality in the process - Enterprise Operations – 195,000 units per quarter (~$585 million in revenue). Key accomplishment improved server shipping throughput by 25% YoY - Inventory Management – reduced from $70 to $45 million on hand; delivering OCOGS target reductions to the business QoQ and improving gross inventory accuracy by 15bps Led, mentored or participated in tens of process improvement project, ranging from formal six sigma BPI and lean initiatives to “go do it” projects geared at eliminating waste, reducing cost, improving quality, productivity and employee safety and satisfaction