Fernando Serna Email & Phone Number

Fresno, Ca

Fresno, Merced, And Bakersfield Areas

Provide treasury sales support and training to management and commercial officers. Present client specific treasury management solutions through presentations and proposals to new and existing customers. Assisting with bank wide projects, campaigns, and initiatives to help insure success Work with internal departments to insure excellent support to customer requests and needs.Cross-selling treasury management products by discovering clients business needs.

Fresno, California Area

Manage branch sales of bank products, sale initiatives, customer support and operations. Administer training and coaching to all branch staff to meet and exceed company demands.Support branches goals by performing new account activities, senior teller duties, and providing excellent customer service.Manage branch and staff in absence of manager.

Westminster Ca

Set sales goals, manage tellers, and manage ATM machine for the branch. Responsible for opening new accounts as well as creating new clients and building customer relationships. Was also awarded top teller supervisor in referrals for Orange County.Interviewed potential employees for the branch and provided coaching for existing tellers.

Santa Ana Ca

Process a variety of routine financial transactions including check cashing, withdrawals, deposits, and loan payments. Balances cash drawer, counting currency and coin accurately.Assist customers in determining the types of accounts or products that will meet their financial needs.

Bachelor'S Degree, Communications: Public Relations

Activities and Societies: Fraternity: Sigma Phi Epsilon, Associated Students In. Employee

High School Diploma

Activities and Societies: Volleyball Team, Football Team