Responsible for managing Physical Distribution process from end-to-end. Including the implementation of new development, maintenance, and improvement of the process.Key to determine performance indicators and measure business benefits.Responsible to create and update the process documentation, empowering employees to make small changes, very closed to end users.Roadmap to be built and ensured, communicated in a clear way and aligned with the stake holders, in order to define the strategy for the short and long term.

Project leader for Physical Distribution and Transport in S4 HANA and Blue Yonder implementation, project key in order to:- Accelerate L’Oréal Transformation.- Modernize the Supply Chain.- Become attractive places to work.- Improve operational productivity.Key roles:- Core processes definition and solution building- Local deployment of the solution, qualification of Core enrichments demands, integration with local landscape, go live support- Incidents & problem resolution, solution change within the Core scope, project management for live sites (hypercare).

Experience of 15 years working in Logistics and 2 years in my current position as warehouse & transport manager, looking for the optimization the global performance of the distribution center in order to improve its performance. Management of the global performance of the Distribution Center working under the L'Oréal Supply Chain and Customer expectations: Service - Cost - Quality - SHE, taking the responsability for the different processes linked to the Physical Execution: orders, transport, preparation, replenishment, storage.

Leading the customer relationship, providing business added value and boosting efficiency in process/organization.- Main contact after the initial sale, in regards to issues surrounding customer orders.- Analyse of statistical data to determine the level of customer service being provided and how it can be improved.- Works closely with the warehouse staff to assure quality, pro-active communication to customers in regards to logistical issues.- Actively participates in supply chain improvement projects and continuous process improvement within the organization.- To act as the “hub” of our organization, connecting operations and sales with our customer.- Training and mentoring of staff to be able to provide a high level of customer service.

• Demand Planning team management with global vision and customer focus.• In charge of KPIs and reporting monitoring, submitted to the entire company.• Alignment of the forecasting & replenishment processes with IT systems.• Assuring the availability of stock for Spanish market for 3.000 skus.• Responsible for the new launchings and alignment with European countries.• Product Portfolio & Master Data management