Lead Specialist, Operational Excellence
CurrentSupervise and manage the development and implementation of Center of Excellence (CoE) solutions to streamline insurance-related business processes, enhancing operational efficiency and accuracy.Collaborate with cross-functional teams to work on CoE automation opportunities, analyze requirements, and deliver tailored solutions and enhance the competitiveness and profitability of CoE products, supporting the company's CoE strategy.Maintain and optimize existing dashboards and processes, ensuring consistent performance and addressing any technical issues promptly.