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As a senior-level Product Manager I've developed a passion for delivering innovative solutions and digital consumer experiences that drive activation, expand market reach, and foster business growth.My expertise lies in building and leading cross-functional teams in both the technology and financial services sectors, consistently delivering outstanding results that drive revenue growth and market expansion. With a strong foundation in full lifecycle product planning, prioritization, and execution, I ensure that business strategies are precisely aligned with customer outcomes. My approach is rooted in data analysis, articulating a clear vision, and strong collaboration, that has enabled me to drive successful product initiatives from concept to launch. My experiences have given me the opportunity to hone my strategic thinking and disciplined execution, particularly in developing and managing B2C / B2B platforms.
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Senior Product ManagerAmazonAustin, Tx, Us -
Director Of Product ManagementZillow Jan 2021 - Mar 2024Seattle, Washington, UsDrove enterprise growth and technology platform scalability goals while managing full lifecycle product planning, prioritization, and execution. Aligned business strategy with customer outcomes, supported by performance analytics, results delivery, transparency, and accountability. -
Principal Product Manager (Tech)Usaa Dec 2018 - Dec 2020San Antonio, Texas, UsInspired and led cross-functional teams of designers, engineers, marketers, and product managers to deliver transformative digital solutions. Enhanced omni-channel customer experience across all channels by driving customer activation and acquisition of USAA’s flagship product, Auto Insurance. -
Strategy Operations ManagerUsaa Jan 2016 - Nov 2018San Antonio, Texas, UsDeveloped and executed strategic initiatives to enhance organizational efficiency, operational effectiveness, and growth of USAA’s Investment Management business, a highly regulated vertical with $150B of assets under management (AUM). Identified control deficiencies and drove operational improvements by leveraging technology to manage audit, risk, and compliance requirements.
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Senior Product Manager (Tech)Usaa Nov 2013 - Dec 2015San Antonio, Texas, UsDrove customer awareness, engagement, and acquisition of USAA’s home mortgage and insurance products through digital channels in collaboration with design, data science, and engineering teams, to plan and deliver a roadmap of mobile and digital features.
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Senior Program ManagerUsaa Jul 2011 - Oct 2013San Antonio, Texas, UsSupported the technological and operational transformation of key corporate functions across HR, Risk, and Compliance. Led and executed cross-functional projects and programs. Organized process, policy, governance, and technology requirements needed to drive the end-to-end implementation of enterprise SaaS and cloud solutions that would improve USAA’s scale of operations.
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Manager Customer Contact CenterUsaa Sep 2009 - Jun 2011San Antonio, Texas, UsLed, coached, and developed a team of customer service representatives accountable for fulfilling USAA’s mission with every customer interaction across phone and digital messaging channels. Ensured the highest levels of customer satisfaction through effective training and escalation management.
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General’S Aide / Chief Of OperationsUs Army Nov 2006 - Jun 2008Arlington, Virginia, UsMilitary Rank: Captain -
General’S Aide / Chief Of OperationsUs Army Aug 2005 - Oct 2006Arlington, Virginia, UsMilitary Rank: First Lieutenant
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Armor Platoon Leader / Senior Program ManagerUs Army Apr 2003 - Aug 2005Arlington, Virginia, UsMilitary Rank: Second Lieutenant
Fernando Medina Skills
Fernando Medina Education Details
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The University Of Texas At AustinPolitical Science And Government -
The University Of Texas At San AntonioMaster Of Business Administration (Mba)
Frequently Asked Questions about Fernando Medina
What company does Fernando Medina work for?
Fernando Medina works for Amazon
What is Fernando Medina's role at the current company?
Fernando Medina's current role is Senior Product Manager.
What is Fernando Medina's email address?
Fernando Medina's email address is fe****@****saa.com
What is Fernando Medina's direct phone number?
Fernando Medina's direct phone number is +151258*****
What schools did Fernando Medina attend?
Fernando Medina attended The University Of Texas At Austin, The University Of Texas At San Antonio.
What skills is Fernando Medina known for?
Fernando Medina has skills like Program Management, Military, Cross Functional Team Leadership, Leadership, Enterprise Software, Security, Policy, Coaching, Process Improvement, Sales, Strategy, Training.
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