Spearhead strategic and operational leadership of the technology division, overseeing IT infrastructure design and deployment across over 250 franchise locations. Implement enterprise-wide cybersecurity initiatives, ensuring robust data protection and compliance for sensitive franchise information. Drive the integration of scalable solutions and cross-platform innovations, enhancing system efficiency by 60% and improving customer retention rates. Lead a team of IT professionals, optimizing cloud computing, network security, and software development processes, resulting in a 40% reduction in operational downtimes.

Deliver specialized IT consulting services, focusing on cybersecurity, risk management, and AI-driven threat detection. Architect secure IT infrastructures, deploy advanced encryption protocols, and execute comprehensive risk assessments for multi-industry clients. Develop data protection strategies that reduced client vulnerabilities by 30% and safeguarded over $5M in critical IT assets.

Directed the development and optimization of bespoke IT solutions for diverse industries in Chile and Brazil, enhancing client system efficiency by up to 50%. Designed secure, scalable applications and led a team of developers to meet stringent quality standards, ensuring 100% on-time project delivery. Implemented advanced cybersecurity measures and IT infrastructures, increasing system reliability and customer satisfaction rates.

Led full-stack development and system integration for a suite of software solutions, including the Electoral Management System (SGE), serving over 300 clients. Implemented agile methodologies, boosting deployment speed by 35% and achieving iterative improvements. Developed data analytics tools that enhanced client decision-making, increasing client retention by 25%.

Managed large-scale IT projects for the Brazilian Federal Government, coordinating cross-functional teams and ensuring on-time, on-budget delivery. Applied RUP and PMI methodologies to align project execution with corporate strategies, achieving a 100% compliance rate with government IT standards. Delivered enterprise software systems with advanced security features, supporting critical government operations.

Architected mission-critical systems for the Brazilian Ministry of Labor and Employment, focusing on reliability and scalability. Pioneered data warehousing and business intelligence solutions, improving stakeholder decision-making through advanced analytics.

Engineered secure software solutions for major clients, including the Zero Hora Group, optimizing news distribution and media management. Leveraged object-oriented programming and UML to enhance system adaptability and reduce operational downtime by 30%.

Directed IT infrastructure upgrades to support state pension management, optimizing data handling and improving service delivery to state employees. Coordinated with stakeholders to implement new software solutions, enhancing reporting accuracy and boosting employee satisfaction by 20%.

Designed and implemented core IT systems for state employee pensions, improving benefits processing efficiency by 30%. Developed secure data transmission protocols and optimized database systems for compliance with state regulations.