Fernando C. Email & Phone Number

Seattle, WA, US

New York, US

San Francisco, California, US

• Led efforts to onboard 200+ institutions, including Universities and Community Colleges, into the Handshake network.
• Successfully brought in over $2,000,000 in new TCV and onboarded 1,000,000+ students into the Handshake network.

San Francisco, California, US

• Exceeded Q1 quota by 220% by bringing in six new Community College Partners with over 20,000 students enrolled.
• Brought approximately 500k new student users to the Handshake network in less than two years.
• Won Virginia RFP for 23 Community and Technical Colleges, securing approximately 80K ACV for a five-year agreement.
• Managed cross-collaboration marketing and sales efforts to grow Handshake’s presence with existing partners and prospects.

San Francisco, California, US

• Led efforts to onboard 65+ colleges and universities to the Handshake network, focusing on 2 and 4-year institutions.
• Delivered impactful presentations to key decision-makers resulting in a 67% close won rate.
• Successfully secured state-wide adoption of Handshake's Career Services Management Solution through RFP wins.
• Provided valuable feedback to marketing and sales operations for product and service evaluation.

San Francisco, California, US

• Exceeded sales goals in FY21, achieving 110% quota attainment.
• Led full sales cycle: prospecting, negotiation, and contracts with educational partners.
• Created customer-facing content and conducted demo webinars using Looker BI for insights.
• Managed onboarding plan for SDR team at Handshake.

San Francisco, California, US

• Provide amazing support to Handshake customers
• Resolve web-based and phone requests via internal ticketing systems, phone, Zoom, and other support tools
• Maintain a standard level of excellence in regards to response times, resolution times, and the quality of the customer support experience
• Be an experienced product consultant for users of the Handshake platform
• Utilize internal tools to mitigate user-related issues between Customer Support and Customer Success

Bothell, WA, US

• Coordinated and managed a variety of leagues and events sponsored by the Recreation and Wellness department.
• Assisted with interviewing and hiring of potential candidates for intramural coordinator position
• Officiated a variety sports including soccer, flag football, basketball, gaga ball, and ultimate frisbee
• Worked with a diverse population of students and assisted in accommodating for different needs

Bothell, WA, US

• Marketed, planned, budgeted, executed, and evaluated an average of 6 diverse programs per quarter to build an inclusive community and educate resources and services provided by the university
• Assisted with hiring by coordinating and interviewing pontential Resident Advisors and Resident Directors.
• Responded to on-call emergency and safety response including conflict resolution and mediation
• Performed administrative duties including marketing using Microsoft Word/PowerPoint/Photoshop
• Constructed and helped run and organize interview processes for Residential Director(s)/ Residential Advisor(s)
• Focused on community outreach in order to help residents engage and get involved with the University

Bothell, WA, US

• Graded CSSE (Computer Science and Software Engineering) labs of 32 students written in Java based on completion and accuracy.
• Made recommendations and potential problems with code created by students.
• Reported back a weekly feedback summary.

• Customized and migrated legacy CRM data into Smart Office and Redtail CRM platforms.
• Analyzed data from a variety of sources and file types to create business insights.
• Performed executive assistant duties for the CEO, and managed scheduling for three executive calendars & emails.
• Updated Hootsuite Social Engagement platform and created content.