Assembly, configuration, maintenance, repair, migration, updating and optimization of microcomputer equipment. Data backup and recovery, virus and malware cleaning. Configuration of home and business networks. Repair of mobile devices (cell phones, tablets and notebooks). Windows, Android and MacOS/iOS platforms.

Assignment to Project Telecom as Application Support Analyst. Management of SQL technologies and Google Cloud Platform.

- LUMEN/CENTURY LINK Project – Support of billing applications through Oracle database, using JIRA for ticket and project management. Testing of developments to be implemented in a productive environment.- WAL-MART Project – Data Entry of invoices and delivery notes in SAP (I was reassigned to this client after the project for which I was hired at LUMEN was canceled)

Coordination of the Level 2 Application Support team made up of 3 people, with whom we are in charge of providing technical (MS-SQL Server/HTML) and functional assistance to reported incidents of the different systems used in the company by the administrative and operational areas. To a lesser extent, I carried out tasks of analysis and survey of improvements and solutions of the user experience in the use of the aforementioned systems.

Analysis, resolution of incidents, development, testing and execution of queries and Store Procedure through MS-SQL Server on the toll management systems of our clients in LATAM. Installation of the database engine, backup configuration and replicas.

Assembly, configuration, maintenance and repair of microcomputer equipment and mobile devices (installation of applications according to user needs, corporate mail, backup, vpn access). Users training in the use of the company's own systems and process documentation. Migration and backup of equipment. Administration of users, computers and permissions through Active Directory. Management of inputs from the systems area. Support to conference rooms and international telephone lines. Administration and configuration of mail accounts through Outlook. Internet Explorer advanced settings.

Functional analyst of ERP Softland software. Analysis and survey of requirements and errors, testing, documentation, implementation, maintenance and updating of the different versions of the application. Development of reports (VBScript) and tables within the system, and queries of different complexities in the database (Microsoft SQL Server). Database migrations between the different versions of SQL and their backup. Installation and configuration of the database engine. Maintenance of the computer park on which the system worked (servers, notebooks and desktop computers).

Analysis, detection and correction of errors in accounting documents of YPF's commercial operations through the AS400 platform.

Testing, documentation, implementation, maintenance and updating of the company's own systems. User training. Analysis and survey of requirements and errors on said systems.