Member of the Financial Services Organization (FSO) which serves Banking & Capital Markets, Insurance and Wealth Management sectors.Part of the Capital, Stress Testing and Credit Risk (CSTC) team, providing business strategy & risk management solutions. Our practice supports financial services clients respond to industry disruption, support digital enterprise-wide transformation, and assist on navigating the increasingly demanding regulatory landscape.Engagement focus areas:- Risk Management Gap Assessment- Data Analytics and Loss Rate Analysis- Credit Risk Process Standardization- Policies & Procedures Drafting- Strategy Enhancement and Transformation

• Perform extensive financial analysis and lead market research projects for UPS’ largest global customers and industries (e.g., Retail, Aviation, Transportation, Healthcare, Technology, Distribution)* Design and communicate detailed strategies and risk mitigation policies and procedures.• Analyze credit data ~ $100M credit exposure to determine the degree of risk involved in extending credit and payment terms for public and private corporations.• Create monthly financial risk packets for senior region controllers, finance & treasury directors, department VP’s and sales district managers. Responsible for assisting in the efforts of saving the company $14M in risk exposure during 2021.• Identify customer payment trends and discrepancies using complex reporting and data visualization tools (PowerBI, VBA); Identify key business problems & root causes in order to provide executive summaries to leadership teams.• Audit & supervise several accounting and global credit risk processes.• In charge of the creation and further implementation of a new and simplified credit request form process for the global credit team. • Effectively manage complex projects and credit policies with several cross-functional teams. Main projects related to process improvements, data analytics and financial analysis.

• Managed a portfolio of $45 Million USD for consumer packaging and specialty beverage customers.• Ensured that customer counterparty credit risk is properly monitored to optimize cash flow and overall profitability for the organization.• Monitored closely customer payment trends and resolved discrepancies with customer service, sales and upper management.• Performed a thorough credit review of new potential customers (P&L, Balance Sheet, D&B, CRMZ) and established appropriate loan reviews, credit limits, payment terms and risk categories.• Provided effective client engagement by creating weekly AR statements with fluctuation reports to customers as needed.• Identified trends and month-over-month fluctuations using QlikView data analytics and other visualization tools.• Reported payment discrepancies, relevant KPIs and key drivers to the company’s Treasurer, credit Director and other corporate executives on a monthly basis in order to find effective resolutions on ongoing issues.

• Responsible for overseeing the credit activities of large commercial and residential accounts.• Top 3 performing associate (out of 16) in first 3 months, collecting 62% and 67% of AR balance managed, vs. average of 50%.• In charge of collecting delinquent balances, managing credit activities and processing accounts to third party institutions as needed.• Provided executive summaries to management reporting all collection activity, KPI’s and status of accounts within the portfolio.• First point of contact for commercial stores regarding credit and financing inquiries.• Resolve payment and invoice discrepancies with the sales and finance teams.

• Oversee the general operations of a Sherwin-Williams paint store.• Responsible for proactively servicing both wholesale and retail customers for a $2 Million-dollar store.• Grew year-over-year store sales by 27% as part of a 4-person team, by making weekly calls to large property management companies and residential contractors, providing estimates and resupplying ongoing jobs.• Grew new account openings by 22% within one year. Responsible for making over $50K of new business.• Communicated client engagement initiatives and growth strategies to sales managers on a monthly basis.• Maintained accurate inventory levels and improved warehouse shrinkage by 15% in 2019.• Conducted inventory variance analysis on a monthly basis.• Reviewed the store’s monthly P&L statement and met the quarterly sales goals set up by upper management.• Conducted extensive market & competitor research in order to develop strategies to increase net sales and operating margins.

- Responsible for mentoring, counseling and advising student athletes at the University. - Worked closely with student athletes from the Men’s Football, Men’s Basketball and Women’s Softball teams. - Assist the students on how to efficiently manage their time, organize the study schedule and follow their academic progress.

- Conduct proper data filing and data entry of invoices, bills and BOL into the internal system's database using Intuit QuickBooks (2013 Edition).- Conduct market & competition research and create monthly presentations to branch & regional managers.- Assist the branch manager on setting proper pricing for outgoing shipments and consolidated freight. - First point of contact for walk-in and online customers.