Fernando León personal email
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Resourceful IT professional with proven experience in on-site and on-call IT hardware and software support. Requests and reports management. Managing coordination of tickets to SLAs and IT equipment inventory. Person with high degree of customer service focus and excellent communication skills. Methodic and analytical skills to drive problems to resolution. Coordination between business department and IT department. High level of English, seven years working and studying in London.Contact details: 654410109 fernando_uk@yahoo.com
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It Customer SupportUniversidad Politécnica De Madrid Nov 2017 - Mar 2021Boadilla Del Monte MadridIT users support for University staff and students.
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2Nd Line Helpdesk And User SupportHemmersbach Jul 2017 - Nov 2017Madrid Area, SpainSecond line Helpdesk and user support working in the offices of Aecom in Madrid. Ticket resolution. Windows environment. -
Técnico InformáticoGlaxo Smith Kline Phrmcuticals Mar 2016 - Sep 2016Tres Cantos -
Front Office Technician At ArcelormittalArcelormittal Aug 2010 - Dec 2014MadridCoordination between business department and IT department.Holding the troubleshooting and support for both direct and remote users these being mainly the multinational executives.Repair and renovation of equipment.Installing and configuring mail applications. Installing and configuring master corporate image.Management of computers and domain users.Maintenance of data network and telephony.Configuring Smartphones and corporate Blackberrys.Monitoring peripherals, printers, projectors. -
Front Office Technician At Conecta SistemasConecta Sistemas Jan 2007 - Mar 2009MadridHolding the troubleshooting and support for both on site and remote users. Working for IBM repairing laptops and desktops as IBM warranty service.Maintenance of computers in the warehouse at the headquarters of Mitsubishi Motors in Spain, including preparing reports, telephone contacts and e-mail daily with Mitsubishi's headquarters in Holland (in English).Other clients I have done jobs of installation and maintenance of computer systems (hardware and software) provided through Conecta Sistemas are: Banco Santander, Banesto and Marsans.
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Technician At Telefónica.Sormitel Redes Oct 2003 - Jul 2007MadridVoice and data Telephone Network Troubleshooting. Installation and repair of wiring network for data and voice both outdoors and indoors.
Fernando León Skills
Fernando León Education Details
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Title Approved By The Ministry Of Education Of Spain To Degree Of Diploma -
Centro De Formación MslLan And Wan Data Networks (109 Hours) -
Centro De Formación En Tecnologías De La Información Y Las ComunicacionesItil Foundation Certificate In It Service Management
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City And Islington CollegeCobol, Excel, Word, Electrical Systems
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Centro De Formación En Tecnologías De La Información Y Las ComunicacioneMcsa Microsoft Certified Systems Administrator On Windows Server 2003.
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Gestión De Sistemas E Informática -
CfticInformation Technology
Frequently Asked Questions about Fernando León
What is Fernando León's role at the current company?
Fernando León's current role is Technical Support Specialist.
What is Fernando León's email address?
Fernando León's email address is fe****@****hoo.com
What schools did Fernando León attend?
Fernando León attended Middlesex University, Centro De Formación Msl, Centro De Formación En Tecnologías De La Información Y Las Comunicaciones, City And Islington College, Centro De Formación En Tecnologías De La Información Y Las Comunicacione, Cef Centro De Estudios Financieros, Cftic.
What are some of Fernando León's interests?
Fernando León has interest in Fotografía, Tenis, Senderismo, Ciclismo, Nautica.
What skills is Fernando León known for?
Fernando León has skills like Windows 7, Information Technology, Technical Support, Windows, Microsoft Office, Outlook, Mcsa, Networking, Hardware, Remedy, Impresoras, Active Directory.
Not the Fernando León you were looking for?
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Fernando Leon
Mba Student At Ie University | Ubc Alumni | Brand & Product Management | Retail | Marketing | Calisthenics EnthusiastMadrid -
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