• Interpret and explain complex mortgage signing documents• Specialize in both residential and commercial transactions• National Notary Association Certified Signing Agent• General Notary Services including: Oaths & Affirmations, Jurats, Acknowledgements, Etc.

• Conduct project feasibility studies for real estate investment: cost analysis, requirements, estimate profit margins, technical and scheduling considerations, etc.• Harness Artificial Intelligence platforms, content and digital marketing campaigns resulting in 18 Million in business revenue• Project Management - Oversee profitable real estate projects from beginning to end: Risk Assessment, Acquisition, Control Budgets, Construction Management and Asset Liquidation; On average achieve 15% Return on Investment • Evaluate business performance, identify future business opportunities, raise capital and implement strategy for optimal growth

• Performed quarterly SCRA process confirmations and risk assessments to ensure adequate controls are in place to reduce the probability of defects.• Created metrics and collaborated with Data Analyst in the creation of Tableau dashboard used to detect potential SCRA failures which resulted in zero QA findings. • Prepare line of business for regulatory audits by conducting sample population research and information gathering.• Promoted to Associate and received multiple awards (Blue Print & Mission One).

• Enhanced loss recovery procedures leading to reduced mortgage insurance claim curtailments by 25% and recovered over 5 million dollars associated with mortgage defaults.• Collaborated with 3rd party vendor in creating a project plan detailing milestones to determine the schedule for training and implementation of a web-based MI claims solution.• Facilitated User Acceptance Testing, identified defects and assisted vendor in configuring claims automation program to meet business needs; Total project investment = $170,000.

• Managed REO eviction portfolio and provided oversight of sub-servicing vendors such as real estate agents, preservation vendors and eviction attorneys. • Used reporting tools and a proactive approach to reduce REO inventory cycle times by efficiently transitioning properties to marketable statuses.• Determine occupancy, administer the eviction process if necessary, oversee the ordering of property preservation and negotiate cash for key amounts to ensure a high percentage of relocation assistance acceptance rates. • Developed and implemented procedures geared towards reducing corporate risk associated with the eviction process.

• Highly visible position that develops and oversees Pre-Marketers to ensure sub-serviced multi-billion dollar mortgage portfolios are managed in compliance with contract terms.• Led teams in transitioning over 100,000 distressed properties into marketable statuses; Reduced timelines through effective timeline management and key performance indicator monitoring(Acquisition to List = average 85 days). • Develop high impact vendor relationships, monitor performance, drive recurring meetings and routines via teleconference and on-site visits to vendor facilities. • Awarded a corporate title designation (Bank Officer) for sustained performance and consistently demonstrating company core values; Line of business commended for a high level of internal controls and SCRA compliance. • Represented corporation in legal depositions; Settled disputes and ensured legal settlements in the excess of millions of dollars were administered within settlement terms.

• In charge of daily operations for a retail bank consisting of financial center production, customer service, building business relationships and daily reporting.• General Lines licensed Agent-Managed and coordinated all aspects of the customer's financial relationship with the bank, including: financial planning, credit, deposits, small business products, investments, retirement accounts (IRA’s/Fixed Annuities) and life insurance products.• Achieved bank growth and profitability goals by effectively executing the financial centers marketing and business development plan. On average produced $50,000,000 in bank deposits per year.