Fernando Pimenta Email & Phone Number

Belo Horizonte, Minas Gerais, Brasil

-Identify the needs of services and products in IT for the City Council and propose technological solutions, enabling their execution in the areas involved.-Research, plan and validate guidelines for improvements in applying current technologies to the City Council's activities, in line with general market trends.-Survey, develop, code, document and maintain IT systems.-Maintain technical resources necessary for the functioning of the City Council's computational infrastructure and provide support in the use of these resources.-Prepare and provide training related to my area of ​​expertise and provide support for training conducted indirectly by the City Council.-Identify and monitor hiring to be carried out by the City Council related to IT. Provide support for services related to the IT area provided by third parties. Provide advisory support to committees on matters related to their role.

Belo Horizonte

-Creating and structuring new Cloud and IT services-Technical pre-sales-Linux, IT and Cloud consulting-Cloud and IT architecting and training

-Cloud projects for the SMB market using DigitalOcean-Linux and Cloud consulting-DBLink Cooperdrive: Automated Backup Platform for agricultural cooperatives hosted on DigitalOcean

Translation of technical articles to Brazilian Portuguese about Cloud, Linux, Docker, Kubernetes, Apache, MySQL among others, for the DigitalOcean community.DigitalOcean Belo Horizonte meetup Organizer.

Zendesk Customer Support

Belo Horizonte Area, Brazil

Pre-sales, specification, design and consultancy in datacenter services, rent of servers, storage and network assets.

-Designing new datacecenter services-Technical pre-sales-Support customers in the correct technical specification for their demands for proposal composition

Responsible for creating questions and learning statements about the Rackspace Cloud provider and its infrastructure of services.

-Technical support (local and remote) for clients in Linux environment-Monitoring and maintenance of IT Clouds for customers with AWS and Rackspace-Technical support to customers with SonicWALL UTM-Projects for structured networks, wireless, communication links and IT services-Projects for enterprise wireless networks Aruba Networks (Aruba Channel Partner)-Zentyal-Registered Partner - Structuring the monitoring infrastructure and service to small and medium enterprises through Zentyal Server (Ubuntu based)

- Advanced support for Red Hat Linux and Windows servers- Development of Linux distributions tailored to customer data servers (installed on over 300 servers in Brazil)- Implementation of file servers, DNS, DHCP, Database, Firewall, J2EE, ERP, using proprietary and Open Source technologies- Implementation of remote support to clients with Open Source technologies- Development of Shell Scripts to support the systems implementation- Management of support staff and infrastructure- Management of IT / ​​TELECOM contracts and monitoring SLA- Implementation and support of configuration management systems & versioning- Support development teams

- Training on Linux, Networking and Windows Servers (Certified Instructor)- Training on x86 hardware- Implementation and Consulting on Networks, Servers and Linux

- Supervision of internal & field technical staff (20 technicians)- Maintenance on PCs, monitors, printers and servers- Technical support to large customers