Fernando Reginato Email & Phone Number

Mosta, Mt

Birkirkara, Malta

Coaching and training staff on fraud prevention techniques to increase awareness and reduce risk.Monitoring team performance and providing constructive feedback to increase productivity and maintain quality standards.Developing strong internal controls to mitigate risks associated with fraudulent activities within the organization.Collaborating with cross-functional teams to enhance fraud detection capabilities, resulting in a safer business environment.Developing comprehensive reports for management by synthesizing investigation findings and recommendations.Analyzing large amounts of data to find patterns of fraud and anomalies.

Identified high-risk transactions within the business portfolio based on rules from different regulators.Monitored fraudulent activity such as bonus abuse, illegal betting and money laundering.Managed high-volume transaction processing, ensuring accurate and timely completion of daily tasks.Supported company growth initiatives by contributing valuable insights from payment analytics data analysis, driving strategic decision-making processes.Streamlined bookkeeping procedures to increase efficiency and productivity.

Malta

Handled escalated customer complaints professionally, ensuring prompt resolution and follow-up actions were taken as necessary.Maintained comprehensive product and service knowledge for accurate, informative customer advice.Exceeded performance goals consistently through effective communication and problem-solving skills.Mentored junior staff members to improve their knowledge of company policies, products, and services.

Rio De Janeiro

Trained and mentored new staff, leading a team of 35 people.Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.Ensured compliance to strict internal and external standards through regular audits.Worked closely with business users to gather requirements, define scope, and develop detailed specifications for customized automation projects.Prioritized projects and project tasks depending upon key milestones and deadline dates.Increased client satisfaction by providing tailored consulting services and effective problem-solving strategies.

Managed two teams responsible for financial operations and business interface.Evaluated team member performance regularly, providing guidance for professional growth and development.Developed, recommended and implemented measures to improve productivity, performance, quality and career path for staff members.Prepared and delivered monthly presentations for management meetings.Collaborated with upper management to establish performance goals for the team and develop strategies for achieving them.

Rio De Janeiro E Região, Brasil

Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes.Controlled and optimized key performance indicators.Kept projects on schedule by managing deadlines and adjusting workflows.

Rio De Janeiro Area, Brazil

Master Of Business Administration (Mba), Project Management

Bachelor Of Law