• More than 22 years experienced in Internet development, advertising and, UX and UI.• More than 40 years experience in the follow areas: Information Technology, Internet, Organization & Methods and Business Consultancy, for the segments: Traffic Engineering, Financial Market (Banks), Industry, International Transportation and Services (especially in Telecom and Internet).• More than 20 years of experience in planning (design), project management and teams of digital marketing agency (Internet, Intranet and Extranet), having worked for clients such as: Johnson & Johnson Industry, Nestle, Senac, Pfizer, Abbott Brazil, IAB, SENAC, SESC, etc...• Specializes in the development and implementation of Master Plans (Strategic) Information Technology and has managed IT budgets over U.S. $ 18 million per year.• Deep knowledge in development of "Business Plan".• Deep expertise in developing and deploying Project Organization & Methods.• Full ability in the administration of contracts for third parties (consultants) - National and International and has led more than 200 employees.• Deep knowledge in development of Database Marketing and CRM - Customer Relationship Management.• Experience in development of Datawarehouse e EIS – “Executive Information System”.• Experience in development of “Call Center” projects, with more than 500 “reps”.• Experience in definition, implementation and operation of Billing System and “Customer Care” for the Telecom segment (“CATV”, “Paging Service” and “Trunking Digital”), with more than 1 million of subscribers.• Deep knowledge in definition and implementation of system for Commercial and Telemarketing areas.• Deep knowledge in ‘ERPs’ – “Enterprise Resource Planning System”, such as Magnus, SAP and Interquadram.• Deep knowledge in office automation, help desk, and relational databases.Especializações: Internet and Information Technology