Senior Support Engineer
CurrentOnsite Support Senior Analyst at BMW Brasil- Second level on user support.- Equipment and software installations.- Inventory management.
Mar 2024 - Present
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Fernando Rosconi Email & Phone Number
Senior Support Engineer at NSC Global
at
NSC Global
1 work email found
@cognizant.com
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Senior Support Engineer at NSC Global
Location
São Paulo, Brazil
Company size
Who is Fernando Rosconi? Overview
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Quick answer
Fernando Rosconi is listed as Senior Support Engineer at NSC Global at NSC Global, a with 1285 employees, based in São Paulo, Brazil. AeroLeads shows a work email signal at cognizant.com and a matched LinkedIn profile for Fernando Rosconi.
Fernando Rosconi previously worked as Senior Support Engineer at Nsc Global and Senior Support Engineer at Cognizant. Fernando Rosconi holds Bachelor Of Technology - Btech, Data Process from Fasp.
Company email context
Email format at NSC Global
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{first}.{last}@cognizant.com
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AeroLeads found 1 current-domain work email signal for Fernando Rosconi. Compare company email patterns before reaching out.
Profile bio
About Fernando Rosconi
22 years experience on Technical Support and Service Desk.First and second level Support on Windows desktops and servers.Active Directory, Office 365 and Ms-Exchange administration.Management Support and Service Desk team, based on ITIL and ISO 20000 standards.Metrics and quality monitoring and reports.Training team, create and update process.Service Desk implementation on new clients.ITIL V3 certificated.
Listed skills include It Service Management, Microsoft Exchange, Service Desk, Iso 20000, and 13 others.
Current workplace
Fernando Rosconi's current company
Company context helps verify the profile and gives searchers a useful next step.
Nsc Global
9 roles
Fernando Rosconi work experience
A career timeline built from the work history available for this profile.
Senior Support Engineer
Onsite Support Senior Analyst at Astellas Farma Brasil- Second level on user support.- Equipment and software installations.- Mobile devices (iPhones e iPads) support and management.- Inventory management.- Network management
Oct 2021 - Feb 2024
Senior Support Specialist
ONSITE SUPPORT SENIOR ANALYST atMotorola Solutions- First and Second level user support.- Equipment and software installations.- Inventory management.- PC Trade-up local management and execution.
Feb 2021 - Oct 2021
Onsite Support Senior Analyst
Onsite Support Senior Analyst at P&G- Second level on user support.- Equipment and software installations.- Mobile devices (iPhones e iPads) support and management.- Inventory management.
Jul 2018 - Feb 2021
Technical Support Specialist
Client P&G- First and second level on user support.- Equipaments and sofwares installations.- Mobile devices (iPhones e iPads) support.- Migration of laptops (Trade-up).- Inventory management.- Release equipaments for new joiners.
Apr 2017 - Jul 2018
Technical Support Specialist
Client P&G- First and second level on user support.- Equipaments and sofwares installations.- Mobile devices (iPhones e iPads) support.- Migration of laptops (Trade-up).- Inventory management.- Release equipaments for new joiners.
Dec 2015 - Apr 2017
Support Analyst
Dmi Soluções Em Ti
Technical Support Analyst (Client UBS Bank)- First and second level on user support.- Active Directory and Exchange adminstration- Equipaments and sofwares installations.- Install corporative tablets (iPad) with access politicals and internals apps (Airwatch).- Manage access and resources for new joiners.- Videoconference connections support.- Mobile devices (Blackberries, smartphones and tablets) support.- Inventory management. Technical Support Analyst (internal on DMPAR) - First and second level on user support.- Active Directory and Office 365 adminstration- Equipaments and sofwares installations.
Aug 2012 - May 2015
Support Analyst
Asyst Sudamerica
Technical Support Analyst (Client Lobo & De Rizzo Advogados)- Implementation of the project with the client team (transition for Asyst)- First and second support level on Citrix and RDP environment.- Windows network (AD) and Exchange administration- Setup and support for Wyse thin clients- BES server (Blackberry) administration- Smartphones and tablets supportingTechnical Support Analyst (Client Camargo Correa Group)- Implementation of the project with the client team (transition for Asyst)- Procedures creation/revision and staff training- Project adequacy for ISSO 20.000 certification- Metrics and management reports creation and revision for client- SLA management of Service Desk and support second level- Coordinator backup, Service Desk team lead- Knowledge base process creation and revision- Technical support for Clouding Computing solution (BPOS – Microsoft), users migration, support and training
Dec 2008 - Mar 2012
Support Analyst
- Support to users from HP clients by phone and remote access- Coordintor backup, team tasks coordination - Responsible for team quality control- Responsible for team process on Intranet- Training for new analysts and team recycling
Feb 2004 - Nov 2008
Team & coworkers
Colleagues at NSC Global
Other employees you can reach at nscglobal.com. View company contacts for 1285 employees →
JD
Jas Dhanda
Colleague at Nsc GlobalChelmsford, England, United Kingdom
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LR
Lorraine Rossouw
Colleague at Nsc GlobalMitchells Plain, Western Cape, South Africa
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DG
Daniel Garwood
Colleague at Nsc GlobalSouth Bend, Indiana, United States
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PL
Peter Lengyel
Colleague at Nsc GlobalDebrecen, Hajdú-Bihar, Hungary
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AP
Aakash Patel
Colleague at Nsc GlobalUnited Kingdom
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SA
Sunday Aruwa
Colleague at Nsc GlobalCanada
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SQ
Simon Quick
Colleague at Nsc GlobalReading, England, United Kingdom
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IR
Ibrahim Rahal
Colleague at Nsc GlobalCalgary, Alberta, Canada
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PK
Patrick Klein
Colleague at Nsc GlobalEindhoven, North Brabant, Netherlands
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JC
Jose Campuzano Garcia
Colleague at Nsc GlobalGreater Madrid Metropolitan Area, Spain
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Jas Dhanda
Colleague at Nsc GlobalChelmsford, England, United Kingdom
View →
LR
Lorraine Rossouw
Colleague at Nsc GlobalMitchells Plain, Western Cape, South Africa
View →
DG
Daniel Garwood
Colleague at Nsc GlobalSouth Bend, Indiana, United States
View →
PL
Peter Lengyel
Colleague at Nsc GlobalDebrecen, Hajdú-Bihar, Hungary
View →
AP
Aakash Patel
Colleague at Nsc GlobalUnited Kingdom
View →
SA
Sunday Aruwa
Colleague at Nsc GlobalCanada
View →
SQ
Simon Quick
Colleague at Nsc GlobalReading, England, United Kingdom
View →
IR
Ibrahim Rahal
Colleague at Nsc GlobalCalgary, Alberta, Canada
View →
PK
Patrick Klein
Colleague at Nsc GlobalEindhoven, North Brabant, Netherlands
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JC
Jose Campuzano Garcia
Colleague at Nsc GlobalGreater Madrid Metropolitan Area, Spain
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2 education records
Fernando Rosconi education
Bachelor Of Technology - Btech, Data Process
Fasp
Pós-Graduação Lato Sensu - Especialização, It Governance
FAQ
Frequently asked questions about Fernando Rosconi
Quick answers generated from the profile data available on this page.
What company does Fernando Rosconi work for?
Fernando Rosconi works for NSC Global.
What is Fernando Rosconi's role at NSC Global?
Fernando Rosconi is listed as Senior Support Engineer at NSC Global at NSC Global.
What is Fernando Rosconi's email address?
AeroLeads has found 1 work email signal at @cognizant.com for Fernando Rosconi at NSC Global.
Where is Fernando Rosconi based?
Fernando Rosconi is based in São Paulo, Brazil while working with NSC Global.
What companies has Fernando Rosconi worked for?
Fernando Rosconi has worked for Nsc Global, Cognizant, Tata Consultancy Services, Hcl Technologies, and Dxc Technology.
Who are Fernando Rosconi's colleagues at NSC Global?
Fernando Rosconi's colleagues at NSC Global include Jas Dhanda, Lorraine Rossouw, Daniel Garwood, Peter Lengyel, and Aakash Patel.
How can I contact Fernando Rosconi?
You can use AeroLeads to view verified contact signals for Fernando Rosconi at NSC Global, including work email, phone, and LinkedIn data when available.
What schools did Fernando Rosconi attend?
Fernando Rosconi holds Bachelor Of Technology - Btech, Data Process from Fasp.
What skills is Fernando Rosconi known for?
Fernando Rosconi is listed with skills including It Service Management, Microsoft Exchange, Service Desk, Iso 20000, It Management, Itil, It Outsourcing, and Data Center.
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